Spencer's Host Lead Part-time

Beaver-Run-Resort; Breckenridge (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

On-site parking

Ski pass program

Hotel and dining discounts

Paid time off

Job summary

Beaver Run Resort in Breckenridge, CO seeks a friendly Dining Host to welcome guests, manage reservations, and support seamless service in a fast-paced setting.

You will greet guests, handle TOCK-based reservations, coordinate seating, and assist with daily restaurant operations while maintaining a warm, guest-focused atmosphere. Prior host experience is valued; on-site work required.

Qualifications

• 1+ years of experience as a dining host or similar guest-facing role.
• Strong written and verbal English communication.
• Experience handling reservations and seating workflows.
• Familiarity with TOCK or similar reservation systems; knowledge of InfoGenesis is a plus.

Responsibilities

• Greet and seat guests with warmth and professionalism.
• Manage reservations in TOCK and coordinate large-party seating with leadership.
• Organize the waitlist and provide accurate wait-time updates to guests.
• Seat guests according to the server section chart and balance service flow.
• Answer questions, accommodate dietary needs, and communicate with staff to ensure a smooth dining experience.

Skills

Customer service

English communication

Team leadership

Reservation experience

Education

Tools

TOCK

InfoGenesis

Job description

Who We Are:Beaver Run Resort & Conference Center – Connecting People to the Mountains, Breckenridge, and Each Other. Caring is at the heart of everything we do! We are located in Breckenridge, Colorado - the heart of the Colorado Rocky Mountains. Nestled between the mountain and Main Street just a few steps away from the ski slopes in the winter and the hiking trails in the summer. With 40,000 square feet of conference and meeting spaces, Beaver Run is the largest conference center in Breckenridge. We are passionate about providing exceptional guest and employee experiences. If you are service and quality minded and enjoy a fast-paced, vibrant environment, we encourage you to apply to be a part of our team.What You'll Do:The Spencer's Host helps create a welcoming, inclusive, and seamless dining experience for every guest. As a key first point of contact, this role greets and seats guests, manages reservations and to-go orders, answers questions, and supports the flow of service using the server section chart. We welcome candidates who enjoy connecting with people, adapt well to changing priorities, stay composed in a fast-paced environment, and bring care, attention to detail, and enthusiasm for food, beverages, and hospitality. This position is located onsite in Breckenridge, CO. Variable schedule including holidays and weekends.Position starts at $18.00 - $20.00 + TipsDuties/Responsibilities:Welcome each guest with warmth, professionalism, and respect in person and by phoneManage reservations in TOCK and coordinate large-party needs with restaurant leadershipOrganize the waitlist, provide accurate wait-time updates, and keep guests informed throughout their arrival experienceAssign and seat guests according to the server section chart while supporting a balanced flow of serviceBuild knowledge of food, wine, cocktails, and daily specials to answer guest questions and accommodate dietary needs appropriatelyTake and process to-go orders accurately and ensure timely, friendly handoff to guestsCommunicate proactively with servers, culinary staff, and managers to address guest needs and resolve concernsFollow food-service safety, emergency, and workplace safety procedures; promptly report hazards, incidents, and equipment concernsMaintain a clean, organized, accessible, and guest-ready host area and assist with opening, closing, and other restaurant duties as neededWhat You'll Bring:1+ years full-service dining host experience, preferably fine/fine-casual dining - preferred1+ years lead or supervisory experience in restaurant setting - preferredProficient at written and verbal communication in English - requiredExperience with restaurant reservation/seating software, TOCK preferred - preferredFamiliarity with InfoGenesis- preferredWhat We Offer:Opportunity for bonuses based on performance and time workedOn-site parking steps away from the liftsEmployee ski pass purchasing programHotel + Dining discountsPaid Time Off401(k) + matchThis job description is not meant to be an all-inclusive representation of the tasks and duties. Other duties and tasks may be assigned as business dictates.1+ years full-service dining host experience, preferably fine/fine-casual dining - preferred1+ years lead or supervisory experience in restaurant setting - preferredProficient at written and verbal communication in English - requiredExperience with restaurant reservation/seating software, TOCK preferred - preferredFamiliarity with InfoGenesis- preferred