Guest Experience Lead - Dining & Reservations

Beaver-Run-Resort; Breckenridge (CO); Presencial; USD 25 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

On-site parking

Ski pass program

Hotel and dining discounts

Paid time off

Resumo da oferta

Beaver Run Resort in Breckenridge, CO seeks a friendly Dining Host to welcome guests, manage reservations, and support seamless service in a fast-paced setting.

You will greet guests, handle TOCK-based reservations, coordinate seating, and assist with daily restaurant operations while maintaining a warm, guest-focused atmosphere. Prior host experience is valued; on-site work required.

Qualificações

• 1+ years of experience as a dining host or similar guest-facing role.
• Strong written and verbal English communication.
• Experience handling reservations and seating workflows.
• Familiarity with TOCK or similar reservation systems; knowledge of InfoGenesis is a plus.

Responsabilidades

• Greet and seat guests with warmth and professionalism.
• Manage reservations in TOCK and coordinate large-party seating with leadership.
• Organize the waitlist and provide accurate wait-time updates to guests.
• Seat guests according to the server section chart and balance service flow.
• Answer questions, accommodate dietary needs, and communicate with staff to ensure a smooth dining experience.

Conhecimentos

Customer service

English communication

Team leadership

Reservation experience

Formação académica

Ferramentas

TOCK

InfoGenesis

Descrição da oferta de emprego

Beaver Run Resort in Breckenridge, CO seeks a friendly Dining Host to welcome guests, manage reservations, and support seamless service in a fast-paced setting.

You will greet guests, handle TOCK-based reservations, coordinate seating, and assist with daily restaurant operations while maintaining a warm, guest-focused atmosphere. Prior host experience is valued; on-site work required.