Speedy Lane Advisor

Fred Martin Superstore; Barberton (OH); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Match

Paid Time Off

Paid Vacation

Growth Opportunities

Promote From Within

Paid Training

Employee Vehicle Purchase Plan

Family Owned and Operated

Long Term Job Security

Health and Wellness

Discounts on Products and Services

Cell Phone Discounts

Fitness Membership Discounts

Bonus Opportunities

Job summary

Speedy Wash & Lube in Barberton, OH is seeking friendly service advisors to welcome customers, explain services, and process payments in the express lane. The role emphasizes top‑notch customer care and accurate service documentation.

We offer medical/dental/vision insurance, a 401(k) plan with match, generous PTO, paid vacation, growth opportunities, paid training, and employee discounts. Flexible schedules and weekend shifts are available.

Qualifications

• High school diploma or equivalent.
• Flexible schedules and some weekends.
• Positive, can-do attitude.
• Ability to deliver best-in-class customer service.
• Reliable transportation to and from work every day.
• Valid driver’s license with clean driving record.

Responsibilities

• Advisors set the tone for our customers experience in the express service lane and maintain the highest customer service standard.
• Review customer's vehicle service history, inspect the vehicle and recommend additional services.
• Receives payment for selected services.
• Updates all the customer's information within organization's systems.
• Reviews repair orders to ensure proper dealership documentation, correct repair charges, signatures for authorization, vehicle mileage in/out.
• Create a positive workflow and detailed communication to maintain our customer's satisfaction.

Skills

Customer service

Communication

Reliability

Driving

Education

High school diploma

Job description

At Speedy Wash & Lube we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Speedy Wash & Lubeis absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

What We Offer

• Medical, Dental & Vision Insurance

• Company Paid Life Insurance

• 401K Plan + Match

• Generous Paid Time Off

• Up to 3 Weeks Paid Vacation

• Growth Opportunities

• Promote From Within

• Paid Training

• Employee Vehicle Purchase Plans

• Family Owned and Operated

• Long Term Job Security

• Health and Wellness

• Discounts on Products and Services

• Cell Phone Discounts

• Fitness Membership Discounts

• Bonus Opportunitiesfor all employees up to $3,250

Responsibilities

• Advisors set the tone for our customers experience in the express service lane and maintainthe highest customer service standard
• Review customer's vehicle service history, inspects the vehicle and recommends additional services
• Receives payment for selected services
• Updates all the customer's information within organization's systems
• Reviews repair orders to ensure proper dealership documentation, correct repair charges, signatures for authorization, vehicle mileage in / out
• Create a positivework flow and detailed communication to maintainourcustomer's satisfaction

Qualifications

• Able to work flexible schedules and some weekends
• High school diploma or equivalent
• Professional and positive/can -do attitude
• Ability to deliver best-in-class customer service
• Reliable transportation to and from work every single day
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.