Specimen Processing Lead - Night Shift (Roanoke)

Quest Diagnostics; Roanoke (VA); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Day 1 Medical, supplemental health, &/

Best-in-class well-being programs

Annual health assessment Blueprint for

401(k) pre-tax and/or Roth IRA with 5%

Job summary

Quest Diagnostics in Roanoke, VA is seeking a Specimen Processing Group Lead for the night shift (10:00 PM to 6:30 AM). This role oversees 8–12 Specimen Technicians, coordinates schedules, and supports supervisors in performance decisions and audits to ensure quality and compliance.

The position requires strong leadership, troubleshooting, and communication skills, with familiarity in specimen processing workflows and a commitment to safety in a biohazard environment.

Qualifications

• Internal candidates minimum of one year in SPT III/related role.
• 3 years experience in a laboratory environment with Specimen Processing experience preferred.
• Medical background preferred which includes medical terminology applicable to a clinical laboratory.
• High School Diploma or Equivalent (Preferred)

Responsibilities

• Demonstrates a proficiency and understanding of all job duties in Specimen Processing department.
• Strong troubleshooting and problem resolution skills; ability to work effectively with the technical departments to resolve problems and gain cooperation as needed
• Assists all SPT’s in proper test selection and problem resolution
• Answers and clarifies employee questions (including laboratory personnel) regarding processing
• Provides appropriate feedback to supervisor(s) when problems arise.
• Completes appropriate shift paperwork, setting up for production, and insuring that their staff has cleaned up at the end of the shift
• Monitors supply inventory, ordering supplies as needed
• Repairs and maintains department equipment notifying appropriate personnel when repairs beyond the general scope are required
• Assists in or performing all training, cross training and department auditing functions as assigned by the supervisor(s)
• Perform all other job duties as assigned
• In addition to above, the group leader may assist the supervisor(s) in the following:
• Prioritizing work assignments
• Monitoring production and activity of all SPT’s in order to meet departmental deadlines
• Coaching for improved performance by providing appropriate feedback and maintaining a positive work environment
• Ensures effective employee utilization through workforce planning to include staffing weekends and holidays
• Makes suggestions and recommendations to enhance workflow
• Helps manage department overtime
• Ensures that all Quest Diagnostics Incorporated and Specimen Processing policies and procedures are adhered to

Skills

Leadership

Interpersonal skills

Communication skills

Troubleshooting

Coaching

Flexibility

Workforce management

Policy compliance

Education

High School Diploma or Equivalent (Preferred)

Tools

Report generation tools

Job description

Quest Diagnostics in Roanoke, VA is seeking a Specimen Processing Group Lead for the night shift (10:00 PM to 6:30 AM). This role oversees 8–12 Specimen Technicians, coordinates schedules, and supports supervisors in performance decisions and audits to ensure quality and compliance.

The position requires strong leadership, troubleshooting, and communication skills, with familiarity in specimen processing workflows and a commitment to safety in a biohazard environment.