Specialty Veterinary CSR: Client Care & Scheduling Pro

Virginia Veterinary Specialty and Emergency; Charlottesville (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Paid parental leave

Health insurance

Dental insurance

Vision insurance

Employee discounts

401K with company match

Job summary

Virginia Veterinary Specialty & Emergency in Charlottesville, Virginia is seeking a Client Service Representative (CSR) to join our front desk team. You will greet clients, schedule appointments, manage check-ins/outs, and help with payments in a fast-paced specialty hospital.

This full-time, on-site role offers opportunities to work closely with veterinary specialists, technicians, and assistants, and includes competitive pay between $18.00 and $20.00 per hour.

Qualifications

• Minimum 1 year in veterinary medicine or 2 years in human medicine.
• Excellent communication and problem-solving skills.
• Calm, compassionate under pressure.
• Strong organizational skills and attention to detail.
• Able to work evenings, weekends, and holidays.

Responsibilities

• Greet clients warmly and empathetically.
• Answer phones, schedule appointments, and manage check-ins/outs.
• Collect payments and explain transactions clearly.
• Maintain accurate medical records and hospital cleanliness.
• Collaborate with veterinary staff to support patient care.

Skills

Communication

Problem-solving

Organizational skills

Flexibility

Job description

Virginia Veterinary Specialty & Emergency in Charlottesville, Virginia is seeking a Client Service Representative (CSR) to join our front desk team. You will greet clients, schedule appointments, manage check-ins/outs, and help with payments in a fast-paced specialty hospital.

This full-time, on-site role offers opportunities to work closely with veterinary specialists, technicians, and assistants, and includes competitive pay between $18.00 and $20.00 per hour.