Specialty Solutions Lead: Customer-Centric Delivery

TEEMA Group; Edgerton (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

TEEMA Group in the United States is seeking a Specialty Solutions Manager to build strong relationships with customers and prospects. You will uncover opportunities, understand problems, and coordinate with our technical experts to craft effective solutions that meet cost, performance, and safety goals.

This role demands clear communication and a collaborative approach. As you translate insights into viable offerings, you will drive alignment across stakeholders and lay the groundwork for

Qualifications

• Superior written and verbal communication skills.
• Demonstrated ability to learn process steps.
• Excellent interviewing skills to uncover issues and root causes.
• Active listening to ensure clarity of information needed to solve problems.
• Exceptional follow-up, stakeholder updates, and timeline management.
• Ability to deliver results to customers and internal stakeholders.
• Negotiating skills for tough issues and mutually beneficial outcomes.
• Self-driven to advance next steps and keep others focused.

Responsibilities

• Develop strong relationships with existing customers and prospects.
• Uncover opportunities to solve their problems, new projects, or challenges they are facing.
• Function as a solution coordinator, coordinating our technical experts and resources to find a solution.
• Communicate a solution that meets cost, performance, and environment/safety objectives and foster ongoing engagement.

Skills

Written & Verbal

Process Learning

Interviewing

Active Listening

Follow-up & Timelines

Results Delivery

Negotiation

Self-driven

Job description

TEEMA Group in the United States is seeking a Specialty Solutions Manager to build strong relationships with customers and prospects. You will uncover opportunities, understand problems, and coordinate with our technical experts to craft effective solutions that meet cost, performance, and safety goals.

This role demands clear communication and a collaborative approach. As you translate insights into viable offerings, you will drive alignment across stakeholders and lay the groundwork for