Specialty Solutions Manager- Pacific and NW

TEEMA Group; Edgerton (WI); On-site; USD 75,000 - 105,000; Full time

Job summary

TEEMA Group is seeking a Specialty Solutions Manager to build strong relationships with customers and prospects in the Pacific Northwest region. You will uncover opportunities to address problems and coordinate our technical experts to craft solutions that meet cost, performance, and safety goals.

The role requires exceptional communication, interviewing, and listening skills, with a focus on root-cause analysis and timely follow-up to keep projects on track and stakeholders aligned across

Qualifications

• Superior written and verbal communication skills.
• Ability to identify root causes through effective questioning and listening.
• Strong interviewing skills to uncover issues and underlying needs.
• Active listening to ensure clear information gathering with all parties.
• Proven ability to follow up, manage timelines and keep stakeholders informed.

Responsibilities

• Develop strong relationships with existing customers and prospects.
• Uncover opportunities to solve problems, new projects, or challenges they face.
• Coordinate resources and experts to define a Solution for opportunities.
• Communicate a cost- and performance-appropriate solution that meets safety objectives.

Skills

Superior communication

Active listening

Interviewing skills

Root cause analysis

Problem solving

Negotiation

Stakeholder management

Relationship building

Project management

Job description

Job Title: Specialty Solutions Manager
Job ID: 88354
Location: Pacific North West -WA/OR/NV/AZ

What you will be doing:

• Develop strong relationships with existing customers and prospects.

• While gaining customer's trust, you will uncover opportunities to solve their problems, new projects, or challenges they are facing.

• Functioning as a solution coordinator, you will utilize our company's various technical experts and resources and coordinate finding a solution for the opportunity.

• You will then communicate to the customer a solution that meets their cost, performance, and environment/health & safety objectives. By truly understanding your customers' needs, and providing a viable solution, our customers usually find significant value in our collaborative approach and then request ongoing engagement from us in their future projects.

What you must have:

• Superior written and verbal communication skills.

• Demonstrated ability to learn process steps and communicate those steps.

• Excellent interviewing skills - to be able to uncover issues, truly get to the root/cause of a problem, and to share that knowledge with others.

• Active listening skills to ensure that all parties are clear on specific information needed to solve problems.

• Exceptional ability to follow up on tasks, keep stakeholders updated, set realistic expectations and to ensure that internal and external stakeholders are aware of timelines and deliverables.

• Ability to deliver results to customers and internal stakeholders in a timely manner.

• Able to determine multiple paths to solving a problem and explore possibility of following any of those paths to quietly and effectively achieve the objective.

• Negotiating skills that show proficiency in tackling 'tough' issues by authentically showing how an issue might slow down or get in the way of achieving the mutually desired outcome.

• Clear focus on determining the next steps to advance a project/solution and being self-driven to ensure that others stay focused on their piece of that solution and helping them to deliver on time for the whole project.