Specialty Solutions Manager- South Central USA

TEEMA Group; Edgerton (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

TEEMA Group in the United States is seeking a Specialty Solutions Manager to build strong relationships with customers and prospects. You will uncover opportunities, understand problems, and coordinate with our technical experts to craft effective solutions that meet cost, performance, and safety goals.

This role demands clear communication and a collaborative approach. As you translate insights into viable offerings, you will drive alignment across stakeholders and lay the groundwork for

Qualifications

• Superior written and verbal communication skills.
• Demonstrated ability to learn process steps.
• Excellent interviewing skills to uncover issues and root causes.
• Active listening to ensure clarity of information needed to solve problems.
• Exceptional follow-up, stakeholder updates, and timeline management.
• Ability to deliver results to customers and internal stakeholders.
• Negotiating skills for tough issues and mutually beneficial outcomes.
• Self-driven to advance next steps and keep others focused.

Responsibilities

• Develop strong relationships with existing customers and prospects.
• Uncover opportunities to solve their problems, new projects, or challenges they are facing.
• Function as a solution coordinator, coordinating our technical experts and resources to find a solution.
• Communicate a solution that meets cost, performance, and environment/safety objectives and foster ongoing engagement.

Skills

Written & Verbal

Process Learning

Interviewing

Active Listening

Follow-up & Timelines

Results Delivery

Negotiation

Self-driven

Job description

Job Title: Specialty Solutions Manager
Job ID: 90743
Location: South Central USA

What you will be doing:

• Develop strong relationships with existing customers and prospects.
• While gaining customer’s trust, you will uncover opportunities to solve their problems, new projects, or challenges they are facing.
• Functioning as a solution coordinator, you will utilize our company’s various technical experts and resources and coordinate finding a solution for the opportunity.
• You will then communicate to the customer a solution that meets their cost, performance, and environment/health & safety objectives. By truly understanding your customers’ needs, and providing a viable solution, our customers usually find significant value in our collaborative approach and then request ongoing engagement from us in their future projects.

What you must have:

• Superior written and verbal communication skills.
• Demonstrated ability to learn process steps and communicate those steps.
• Excellent interviewing skills – to be able to uncover issues, truly get to the root/cause of a problem, and to share that knowledge with others.
• Active listening skills to ensure that all parties are clear on specific information needed to solve problems.
• Exceptional ability to follow up on tasks, keep stakeholders updated, set realistic expectations and to ensure that internal and external stakeholders are aware of timelines and deliverables.
• Ability to deliver results to customers and internal stakeholders in a timely manner.
• Able to determine multiple paths to solving a problem and explore possibility of following any of those paths to quietly and effectively achieve the objective.
• Negotiating skills that show proficiency in tackling ‘tough’ issues by authentically showing how an issue might slow down or get in the way of achieving the mutually desired outcome.
• Clear focus on determining the next steps to advance a project/solution and being self-driven to ensure that others stay focused on their piece of that solution and helping them to deliver on time for the whole project.