Specialty Schegistrar - Orthopedic Clinic

Beloit Health System, Inc.; Town of Turtle (WI); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Beloit Health System is seeking a Specialty Schegistrar to join Beloit Clinic Registration in Wisconsin. The role focuses on scheduling and pre-registration for upcoming orthopedic services, ensuring a positive patient experience.

It requires gathering demographic data and coordinating with care providers to schedule timely visits. The candidate will obtain patient information, provide visit instructions, manage appointments to prevent over- or under-booking, and document encounters in the EHR

Qualifications

• High school diploma or equivalent
• Certification as Nursing or Medical Assistant, or its equivalent or higher
• Minimum of four years' experience in health care setting
• Clinical, Surgical and medical diagnostic scheduling experience preferred

Responsibilities

• Obtain pertinent information from patients, other care providers and health records to schedule orthopedic visits with appropriate provider
• Provide clear instructions to patients regarding upcoming visits, including preparation for procedures
• Address referred calls and messages and maintain an accurate record of appointments to avoid over- or under-booking
• Interview and pre-register patients promptly, professionally and confidentially
• Coordinate with third-party payers to secure benefits and coverage for scheduling care
• Initiate and complete necessary authorizations as directed by provider orders
• Document conversations with patients, providers, and staff in the EHR

Skills

Interpersonal skills

Communication skills

Time management

Problem-solving

Education

Nursing or Medical Assistant certification

Job description

Beloit Health System is looking to add a Specialty Schegistrar to our Team!

• Shift: 1st
• Schedule: 8a - 4:30p
• Hours per week: 40
• Benefits Status: Eligible
• Department: Beloit Clinic Registration

The Specialty Schegistrar is responsible for performing duties related to scheduling and pre-registration for upcoming services and assuring a positive experience for the patient.

• This individual is responsible for obtaining pertinent information from patients, other care providers and health records to ensure orthopedic visits are scheduled timely and with an appropriate provider. Gathers critical demographic elements from patients (e.g., name, date of birth, Social Security Number)
• Provides clear and accurate instructions/ information to patients regarding their upcoming visit, including preparation for procedures, testing, as well as addressing medical concerns patient has with care and/or provider.
• Addresses referred calls and messages, keeping an accurate record of appointments scheduled, changed, or cancelled to avoid over- or under-booking
• Interviews and pre-registers patients in a prompt, professional, courteous, and confidential manner
• Extrapolates pertinent medical condition related information from patient interviews and charting to determine appropriate provider for scheduling.
• Contacts third-party payers in order to secure benefits and coverage information for the purpose of scheduling patient and coordinating care with provider.
• Initiates and completes necessary clinical and medical necessity authorizations as directed by provider orders within specified timelines.
• Prepares (scribes) interrogatories using information recorded and contained within electronic health records in response to audit, regulatory or billing requirements.
• Explain to patients/guarantors financial responsibility and the able to induce patients/ guarantors to pay their estimated amount due.
• Thoroughly documents all conversations with patients, providers, clinical staff and non-clinical functionaries.

Job Requirements:

• High school diploma or equivalent certification is required.
• Certification as Nursing or Medical Assistant, or its equivalent or higher is required.
• Minimum of four years' experience in health care setting or its equivalent is required.
• Clinical, Surgical and medical diagnostic scheduling experience preferred.Strong problem-solving techniques and interpersonal skills including ability to communicate effectively both orally and with written word.
• Ability to interpret and follow patient care plans for the purpose of care coordination.
• Ability to work under time pressure while interacting in a helpful, courteous manner with a high degree of patient contact.
• Effective at adjusting to change, prioritizing duties, handling stress, and communicating face-to-face with employees, patients, and physicians when necessary.
• Exceptional organization and time management skills