Specialty Scheduler — Orthopedics (Complex Appointments)

Children's Healthcare of Atlanta; Brookhaven (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking a Scheduling Specialist to manage complex appointment scheduling for physicians and self-referrals, ensuring accurate entry of appointments and insurance verification within our scheduling systems.

You will support outpatient and imaging scheduling, communicate clearly with patients and families, and help optimize provider capacity by reducing cancellations and no-show rates. A high school diploma is required.

Qualifications

• 2 years of experience in patient scheduling or access in a healthcare setting.
• Excellent verbal and written communication skills.
• Ability to interact with patients, families and healthcare team with professionalism.

Responsibilities

• Coordinates complex appointment scheduling for physicians and self-referrals using scheduling tools.
• Enters appointments accurately in scheduling systems, including insurance verification and patient demographics.
• Stays aware of insurance authorization needs and follows department policies on appointments without confirmed authorizations.
• Participates in optimizing provider capacity by reducing cancellations and no-shows.
• Supports imaging scheduling and workflow optimization projects as needed.

Skills

Patient scheduling

Communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Tools

Epic Cadence

Job description

Children’s Healthcare of Atlanta is seeking a Scheduling Specialist to manage complex appointment scheduling for physicians and self-referrals, ensuring accurate entry of appointments and insurance verification within our scheduling systems.

You will support outpatient and imaging scheduling, communicate clearly with patients and families, and help optimize provider capacity by reducing cancellations and no-show rates. A high school diploma is required.