Specialty Sales Team Leader — Elevate Guest Experience

Target; Norwalk (CA); On-site; USD 33,000 - 58,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Short/Long-term disability

Paid sick leave

Paid holidays

Paid vacation

Job summary

Target is hiring a Specialty Sales Team Leader in Norwalk, CA. You will lead a team to deliver an Easy, Inspiring and Friendly guest experience, train team members, and manage daily workload while achieving sales goals.

You will coach, monitor metrics, and ensure brand standards, merchandising, and safety. This full-time role requires flexibility, strong communication, and a customer-first mindset, with opportunities for growth and development.

Qualifications

• Experience delivering guest service commitments.
• Strong knowledge of retail basics and promotions.
• Ability to plan daily/weekly workload and lead multiple departments.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
• Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution
• Demonstrate a service culture that prioritizes the guest service experience and coaches team members
• Plan daily/weekly workload and execute to deliver on department and store sales goals and guest engagement
• Lead and demonstrate a culture of executing all best practices with onboarding and learning; develop team members
• Assign daily tasks to team members based on workload and guest traffic patterns
• Encourage use of department tools to welcome and influence guests by personalized recommendations
• Partner with third party vendors to ensure brand standards and merchandising
• Lead backroom processes, organization, and replenishment to maintain product availability
• Participate in team hiring and onboarding processes
• Lead the team to ensure fitting rooms are welcoming, clean and safe
• Demonstrate ethical conduct and safety culture; lead by example
• Lead safety culture through recognition of safe behaviors and incident reporting
• Support merchandise protection strategies across the total store
• Occasionally assume store-level leadership on duty (LOD)
• Address all store emergency and compliance needs
• Support guest services like back-up cashier, OPU and Drive-up while complying with laws
• All other duties based on business needs

Skills

Guest service

Leadership

Retail operations

Communication

Flexibility

Education

High school diploma or equivalent

Job description

Target is hiring a Specialty Sales Team Leader in Norwalk, CA. You will lead a team to deliver an Easy, Inspiring and Friendly guest experience, train team members, and manage daily workload while achieving sales goals.

You will coach, monitor metrics, and ensure brand standards, merchandising, and safety. This full-time role requires flexibility, strong communication, and a customer-first mindset, with opportunities for growth and development.