Specialty Sales Associate - Customer Growth & Service

JCPenney; Frederick (MD); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney is hiring a Specialty Associate to combine product knowledge with a passion for service to grow sales and build clientele. You will greet customers, assist with product selection, and promote programs to drive engagement in a fast-paced retail environment.

You will also contribute to store operations, inventory control, and pricing accuracy while upholding safety and performance standards. This role requires teamwork, reliability, and a customer‑first mindset.

Qualifications

• Experience in customer service and sales.
• Able to meet sales goals and productivity standards.
• Strong communication and teamwork skills.

Responsibilities

• Greet customers, assist with product selection, and promote sales initiatives.
• Support store operations including merchandising, inventory, pricing, and sign-offs.
• Contribute to meeting performance standards and safety programs.

Skills

Customer service

Sales

Teamwork

Tools

POS system

Job description

JCPenney is hiring a Specialty Associate to combine product knowledge with a passion for service to grow sales and build clientele. You will greet customers, assist with product selection, and promote programs to drive engagement in a fast-paced retail environment.

You will also contribute to store operations, inventory control, and pricing accuracy while upholding safety and performance standards. This role requires teamwork, reliability, and a customer‑first mindset.