Customer-Focused Sales & Service Specialist

JCPenney; Town of Victor (NY); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Employee discount

Paid holidays

401(k) with company match

Job summary

JCPenney is seeking a Specialty Associate to help drive sales growth through in-depth product knowledge and a passion for service. You will build clientele, meet sales goals, and support the store with operational tasks to maintain a clean, organized shopping environment.

In this role you will participate in inventory, pricing, promotions, and customer service initiatives, while contributing to safety and productivity standards. Eligible associates gain a competitive benefits package.

Qualifications

• Greets and assists customers, informs them of product attributes and care plans.
• Meets or exceeds sales goals and productivity standards; supports credit and gift card programs.

Responsibilities

• Customer Service & Sales: Greets and assists customers, informs them about products and services.
• General Operations: Participates in inventory, transfers, returns, pricing, and store recovery.
• Performance Standards: Supports iCAP program, safety initiatives, and attendance.

Skills

Customer service

Sales goals

Teamwork

Inventory management

Job description

JCPenney is seeking a Specialty Associate to help drive sales growth through in-depth product knowledge and a passion for service. You will build clientele, meet sales goals, and support the store with operational tasks to maintain a clean, organized shopping environment.

In this role you will participate in inventory, pricing, promotions, and customer service initiatives, while contributing to safety and productivity standards. Eligible associates gain a competitive benefits package.