Specialty Associate: Boost Sales & Customer Experience

JCPenney; Sioux City (IA); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Associate discount

Job summary

JCPenney is seeking a Specialty Associate to contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goals.

Greet customers, assist with product selection, and promote programs while participating in inventory and merchandising tasks to maintain store standards. You will work with a team focused on service, credit programs, and achieving performance metrics.

Qualifications

• Customer service and sales experience to greet customers and drive sales.
• Ability to explain product attributes and care plans to customers.
• Knowledge of company credit, rewards, and gift card programs.

Responsibilities

• Greet and assist customers in finding products while delivering exceptional service.
• Inform customers of key product attributes and care/protection plans and suggest additional items.
• Participate in inventory, transfers, returns, and signing processes.
• Support shrink reduction, safety initiatives, and store performance standards.

Job description

JCPenney is seeking a Specialty Associate to contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goals.

Greet customers, assist with product selection, and promote programs while participating in inventory and merchandising tasks to maintain store standards. You will work with a team focused on service, credit programs, and achieving performance metrics.