Specialty Sales Associate — Customer Growth & Service

JCPenney; Chattanooga (TN); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with match

Employee discount

Paid holidays

Job summary

JCPenney is seeking a Specialty Associate to blend in-depth product knowledge with a passion for service to grow the customer base and meet sales goals.

You will greet customers, assist with product selection, and promote credit and gift card programs while maintaining store standards and participating in inventory and pricing processes. The role emphasizes customer care, teamwork, and adherence to safety and performance metrics.

Qualifications

• Experience in retail customer service and sales.
• Ability to meet sales goals and productivity standards.
• Familiar with store operations and inventory processes.
• Promotes credit, reward and gift card programs.

Responsibilities

• Greet and assist customers in finding products and deliver exceptional customer service.
• Participate in inventory processes and merchandise transfers, returns to vendor/warehouse, and pricing/signing in specialty areas.
• Support company performance standards including iCAP, product and service sales, and attendance.

Skills

Customer service

Sales

Product knowledge

Teamwork

Attention to detail

Job description

JCPenney is seeking a Specialty Associate to blend in-depth product knowledge with a passion for service to grow the customer base and meet sales goals.

You will greet customers, assist with product selection, and promote credit and gift card programs while maintaining store standards and participating in inventory and pricing processes. The role emphasizes customer care, teamwork, and adherence to safety and performance metrics.