Specialty Sales & Customer Experience Specialist

JCPenney; Avon (OH); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney is seeking a motivated Specialty Associate to help drive profitable sales growth through in-depth product knowledge and exceptional service. You will greet customers, explain product features, and suggest additional items to hit sales goals while collaborating with teammates to maintain a clean, organized store environment.

The role also involves participating in inventory, pricing, and signing processes, while supporting shrink and safety initiatives.

Qualifications

• Customer service representative with focus on sales growth.
• Ability to assist customers and explain product attributes.
• Collaborative team player maintaining store standards.

Responsibilities

• Greet customers and assist with product selection to meet sales goals.
• Support inventory and merchandising processes and keep the floor organized.
• Maintain safety standards and participate in company performance initiatives.

Skills

Customer service

Sales

Teamwork

Job description

JCPenney is seeking a motivated Specialty Associate to help drive profitable sales growth through in-depth product knowledge and exceptional service. You will greet customers, explain product features, and suggest additional items to hit sales goals while collaborating with teammates to maintain a clean, organized store environment.

The role also involves participating in inventory, pricing, and signing processes, while supporting shrink and safety initiatives.