Specialty Sales Associate

Dufry AG; Chicago (IL); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Paid time off

Holiday pay

Employee discounts

Employee assistance program

Job summary

Dufry AG at Chicago O'Hare International Airport is seeking a Specialty Sales Associate to deliver exceptional customer service and drive store sales. You will use product knowledge to assist customers, maintain storefronts, and support daily store operations in a high-volume airport retail setting.

This full-time role offers a competitive hourly wage of $21.85, with shifts across mornings, afternoons and evenings.

Qualifications

• Minimum 2 years retail experience (high fashion and electronics experience preferred)
• Ability to lift at least 40 lbs.
• Execute 5 Customer Service Standards: Greet, Assist, Lifestyle questions, Quick service, Thank the customer

Responsibilities

• Know sales targets for each shift and work to meet them.
• Engage customers on the selling floor with a strong focus on service.
• Maintain high energy, professional demeanor, and store presentation.
• Assist with inventory, stocking, and daily store operations.
• Operate cash register and handle transactions accurately.
• Provide knowledge of product options and answer store questions.

Skills

Customer service

Product knowledge

Cash handling

Communication

Team player

Job description

Opportunity, growth, and meaningful rewards! We offer:

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay

Employee discounts across all company brands

Employee assistance program

Benefits may vary by position so ask your recruiter for details.

Advertised Compensation: $21.85 an hour

This Specialty Sales Associate Position Is for You, If You Enjoy:

Contributing to achieving store goals using their customer service and product knowledge skills.

Specialty Sales Associates are responsible for delivering the highest of Customer Service standards that exceeds customer expectations, and act as ambassadors of the brand, ensuring that all customers have a pleasant shopping experience.

Maintaining adequate stock level of all products carried in the stores, and maximize sales by efficiently receiving product deliveries, restocking of the stores and assisting in the daily operation of the store.

Working at Chicago O'Hare International Airport

The Team is counting on you as a Specialty Sales Associate to:

Have open / flexible availability and be able to work mornings, afternoons & evenings on weekdays and weekends

Work a full-time schedule

Key Responsibilities

Know individual and store sales targets for every working shift.

Engage customers on the selling floor with a focus on customer service.

Maintain high energy and professional manner at all times.

Solves customer problems and exceeds expectations in store.

Services multiple customers using outstanding Customer Service standards.

Responsible for name capture and customer relationship and after sales service.

Maintains the store environment, store organization and visual display and store sets.

Keep inventory organization and integrity in transactions while displaying all current merchandise at all times.

Effectively operate a cash register

Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store

Be knowledgeable and familiar with the surrounding businesses/offerings within the facility

Communicate pricing, out of date and inventory issues with management

Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise on store fixtures and displays

Assist with book inventory process (i.e., ordering, receiving, returns)

Perform related work as assigned

Be able to lift 40 pounds

Required Qualifications

Comply with company dress code.

Show passion and pride for The Brand in every area of responsibility.

Ability to lift at least 40lbs.

Execute 5 Customer Service Standards at all times:

• Greet the Customer.
• Offer assistance to each and every customer.
• Ask Lifestyle Questions to Suggest Appropriate Product.
• Provide quick and accurate service.
• Thank the Customer each and every time.

Minimum 2 years retail experience (high fashion and electronics experience preferred)

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).