Hudson Specialty Service Associate

Hudson Group; Cleveland (OH); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous paid time off (vacation, flex

Holiday pay

Employee discounts across all brands

Employee assistance program

Training and career growth

Referral program

Job summary

Hudson Group at Cleveland Hopkins International Airport is seeking a Specialty Sales Associate to deliver exceptional customer service, uphold brand standards, and engage customers on the selling floor. You will maintain stock, assist with daily store operations, and contribute to a positive shopping experience.

This full-time role requires flexible availability, including mornings, afternoons, evenings, weekdays and weekends, with responsibilities spanning sales, stock, and cash handling in a

Qualifications

• Minimum 2 years retail experience (high fashion and electronics experience preferred).
• Ability to lift at least 40lbs.

Responsibilities

• Know individual and store sales targets for every working shift.
• Engage customers on the selling floor with a focus on customer service.
• Maintain high energy and professional manner at all times.
• Solves customer problems and exceeds expectations in store.
• Services multiple customers using outstanding Customer Service standards.
• Responsible for name capture and customer relationship and after sales service.
• Maintains the store environment, store organization and visual display and store sets.
• Keep inventory organization and integrity in transactions while displaying all current merchandise at all times.
• Effectively operate a cash register.

Skills

Customer service

Retail experience

Job description

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Opportunity, growth, and meaningful rewards! We offer:

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay

Employee discounts across all company brands

Employee assistance program

• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

Benefits may vary by position so ask your recruiter for details.

Advertised Compensation: $16.00

This Specialty Sales Associate Position Is for You, If You Enjoy:

Contributing to achieving store goals using their customer service and product knowledge skills.

Specialty Sales Associates are responsible for delivering the highest of Customer Service standards that exceeds customer expectations, and act as ambassadors of the brand, ensuring that all customers have a pleasant shopping experience.

Maintaining adequate stock level of all products carried in the stores, and maximize sales by efficiently receiving product deliveries, restocking of the stores and assisting in the daily operation of the store.

Working atCleveland Hopkins International Airport

The Team is counting on you as a Specialty Sales Associate to:

Have open / flexible availability and be able to work mornings, afternoons & evenings on weekdays and weekends

Work a full-time schedule

Key Responsibilities:

Know individual and store sales targets for every working shift.

Engage customers on the selling floor with a focus on customer service.

Maintain high energy and professional manner at all times.

Solves customer problems and exceeds expectations in store.

Services multiple customers using outstanding Customer Service standards.

Responsible for name capture and customer relationship and after sales service.

Maintains the store environment, store organization and visual display and store sets.

Keep inventory organization and integrity in transactions while displaying all current merchandise at all times.

Effectively operate a cash register

Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store

Be knowledgeable and familiar with the surrounding businesses/offerings within the facility

Communicate pricing, out of date and inventory issues with management

Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise on store fixtures and displays

Assist with book inventory process (i.e., ordering, receiving, returns)

Perform related work as assigned

Be able to lift 40 pounds

Required Qualifications:

Comply with company dress code.

Show passion and pride for The Brand in every area of responsibility.

Ability to lift at least 40lbs.

Execute 5 Customer Service Standards at all times:

• Greet the Customer.
• Offer assistance to each and every customer.
• Ask Lifestyle Questions to Suggest Appropriate Product.
• Provide quick and accurate service.
• Thank the Customer each and every time.

Minimum 2 years retail experience (high fashion and electronics experience preferred)

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

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