Specialty Product Compliance & Ops Coordinator

Saia; Johns Creek (GA); In loco; USD 28.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits package

Equal Opportunity Employer

Descrizione del lavoro

Saia in Johns Creek, GA is seeking a Logistics Customer Service Associate to monitor, track, quote, negotiate, and ensure contractual compliance for specialty products.

You will collaborate with partners, provide daily updates to leadership, and help resolve issues to avoid service disruptions while contributing to Saia's service standards.

Join a team that values teamwork, accountability, and growth opportunities within a nationwide network.

Competenze

• High school diploma or GED.
• 2+ years of less-than-truckload or customer service experience.
• Proficiency in Microsoft Office and transportation management applications.

Mansioni

• Communicates customer's needs with business partners to address their needs and resolve discrepancies.
• Provides daily status updates to leadership on assigned accounts.
• Recognizes issues to avoid service disruptions.
• Resolves multi-task service requests through various channels of communication.
• Maintains accurate records of customer documentation.
• Assists cross-functional teams in audits related to transportation processes.
• Supports business partners by uncovering and securing new business opportunities.

Conoscenze

Customer service experience

MS Office

Formazione

High school diploma or GED

Strumenti

Transportation management applications

Descrizione del lavoro

Saia in Johns Creek, GA is seeking a Logistics Customer Service Associate to monitor, track, quote, negotiate, and ensure contractual compliance for specialty products.

You will collaborate with partners, provide daily updates to leadership, and help resolve issues to avoid service disruptions while contributing to Saia's service standards.

Join a team that values teamwork, accountability, and growth opportunities within a nationwide network.