Specialty Pharmacy Care Coordinator (Therapy) - In-Office

Soleo Health Inc; Norcross (GA); Presencial; USD 42 000 - 66 000; Tempo integral

Resumo da oferta

Soleo Health Inc. is seeking a Full-time Therapy Care Specialist to support specialty Infusion Pharmacy patients in Norcross, GA and surrounding areas. The role operates under supervision of a Pharmacist to coordinate patient care, dispense logistics, and data capture across the care continuum.

You will coordinate shipments, manage delivery schedules, and ensure accurate documentation. Requires 1+ year as Pharmacy Technician and Alabama license; PTCB/NHA certification preferred.

Qualificações

• Prior experience in home infusion, compounding and/or specialty pharmacy.
• Licensed Pharmacy Technician in Alabama
• High School Diploma or equivalent
• PTCB or NHA Certification preferred
• Prior customer service/patient services experience
• Basic to intermediate proficiency with Excel, Word and Outlook

Responsabilidades

• Act as single point of contact for specialty patients and liaison with branch personnel to coordinate medication dispense and delivery.
• Under supervision of specialty pharmacist to capture assessment data, determine supply needs, and schedule new/refill deliveries.
• Run daily and weekly pharmacy reports as needed.
• Answer phones and transfer calls; monitor faxes and refill queues.
• Send orders to physicians for signature.
• Coordinate insurance coverage and authorizations with intake/billing staff.
• Document all patient interactions and care coordination in the system of record.
• Complete therapy-specific training as required.

Conhecimentos

Pharmacy Technician

Customer Service

Scheduling

Communication

Formação académica

High School Diploma or equivalent

Licensed Pharmacy Technician (PTCB/NHA)

Ferramentas

Microsoft Excel

Microsoft Word

Microsoft Outlook

Insight

CPR+

Genesys

Citus

AlayaCare

Descrição da oferta de emprego

Soleo Health Inc. is seeking a Full-time Therapy Care Specialist to support specialty Infusion Pharmacy patients in Norcross, GA and surrounding areas. The role operates under supervision of a Pharmacist to coordinate patient care, dispense logistics, and data capture across the care continuum.

You will coordinate shipments, manage delivery schedules, and ensure accurate documentation. Requires 1+ year as Pharmacy Technician and Alabama license; PTCB/NHA certification preferred.