Specialty Pharmacy Care Navigator

Optum; Meridian (MS); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Benefits package

Incentive programs

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group is seeking a full-time, non-exempt Specialty Pharmacy Liaison to coordinate services for patients through the health system’s specialty and retail pharmacy. The role connects patients, providers, and pharmacy, with duties including prior authorizations, financial aid assistance, data entry, and patient counseling.

You will work with the CPS Patient Care Services team under a pharmacist's supervision, focusing on improving prescription capture and communication throughout

Qualifications

• High school diploma or equivalent required.
• Must be registered as a pharmacy technician in Mississippi or obtain registration by date of hire.
• Experience interacting with physicians, nurses and other healthcare professionals preferred.

Responsibilities

• Greet patients upon arrival.
• Explain benefits of specialty pharmacy and enroll patients into the program.
• Perform insurance benefit investigations, prior authorizations, claim overrides, and assistance with financial aid.
• Data entry and verification of patient information.
• Provide direct support to enrolled patients to ensure adherence and therapy outcomes.
• Make outbound calls for patient support, adherence checks, and refill reminders.
• Triages clinical questions to the pharmacist/nurse/provider.
• Participate in conferences/workshops to promote CPS.

Skills

Communication skills

Customer service

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Tools

EPIC, Cerner or Meditech

QS1, RX30 or Computer Rx

Microsoft Office

Job description

UnitedHealth Group is seeking a full-time, non-exempt Specialty Pharmacy Liaison to coordinate services for patients through the health system’s specialty and retail pharmacy. The role connects patients, providers, and pharmacy, with duties including prior authorizations, financial aid assistance, data entry, and patient counseling.

You will work with the CPS Patient Care Services team under a pharmacist's supervision, focusing on improving prescription capture and communication throughout