Specialty Infusion Account Coordinator

Mercy; Oklahoma; Remote; USD 44,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Tuition support

Retirement plan matching

Job summary

Mercy seeks a Specialty Account Coordinator in Oklahoma City to handle insurance verification, denials management, and collections. You will assist patients in qualifying for aid programs and monitor funded services with accuracy and care.

The role requires a few college credits in business/finance/accounting and at least 3 years of related experience. Strong communication and organizational skills are essential.

Qualifications

• Interpersonal, organizational, and analytical skills required.
• Ability to work in stressful situations, meet deadlines, and perform with accuracy.
• Ability to use logic, good judgment, and initiate corrective actions.
• Effective written and oral communication with coworkers and management.

Responsibilities

• Coordinate patient accounts including insurance verification and collections.
• Assist in enrollment in assistance programs and monitor services rendered.
• Ensure compliance with claims procedures and regulations.
• Communicate with physicians, staff, patients, and insurers to resolve issues.

Skills

Interpersonal skills

Organizational skills

Analytical skills

Communication skills

Attention to detail

Problem solving

Education

Some college hours in Business/Finance/Accounting

Job description

• Oklahoma City, Oklahoma
• Support Services
• Administrative/Clerical/Registration
• Regular
• Full-time
• Remote
• JR268665

Job Description

Find your calling at Mercy!

TheSpecialty Account Coordinatoris responsible multiple facets of patient account coordinationincluding insurance/benefit verification, denials management, and collections. The Specialty Account Coordinator is also responsible for knowing what assistance programs, such as drug copay cards, that patients may qualify for, assisting patients in enrolling in those programs, monitoring services rendered, and billing the assistance programs for the applicable funds. This position requires a thorough understanding of claims programs for the applicable funds. This position requires a thorough understanding of claims procedures and insurance company regulations, as well as oncology coding and billing. It requires monitoring of insurance company regulations for changes in pre-certification, documentation, or claims submission requirements. It also requires accuracy, attention to detail and the ability to communicate well with physicians, staff, patients, and insurance companies. The Specialty Account Coordinator also serves as a resource for other staff and patients, and always performs duties in a manner consistent with Mercy Service Standards. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Education : Some college hours in Business, Finance and/or Accounting related courses preferred.

Experience : A minimum of 3 years related experience required.

Other skills & knowledge: (skills, knowledge, abilities)

Interpersonal, organizational, and analytical skills required. Must possess ability to work in stressful situations, meet deadlines, and perform daily responsibilities with consistent accuracy. Ability to use logic, good judgment ad be able to rapidly identify and initiate corrective actions when problems arise. Must be able to communicate effectively providing good written and oral direction to co-workers. Must be able to deal effectively with VBO management and co-workers in demanding situations.

Why Mercy?

From day one, Mercy offers outstanding benefits – including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you’ll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you’ll grow with us.

keyword(s): Office management, office coordinator, account coordinator