Specialty Coffee Manager Ross Park

Nordstrom, Inc.; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 44,000 - 70,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Merchandise Discount

Job summary

Nordstrom, Inc. in Pittsburgh, PA is seeking a Specialty Coffee Manager at Ross Park to lead a busy coffee unit and deliver outstanding customer experiences.

You will coach staff, model service excellence, and drive sales while maintaining quality beverages and a welcoming atmosphere. The role requires 2+ years in coffee bar management or related foodservice leadership, strong communication skills, and a flexible schedule in a fast-paced environment.

Qualifications

• Knowledge about fresh beverages and quality food, with a keen interest in learning more
• Passion for delivering exceptional customer service
• Thrived in a fast-paced environment and embraced working a flexible schedule
• A food handler’s card where required by local and state regulations
• Specialty Coffee only: Been there and done that for 2+ years in coffee bar management
• Restaurant only: Been there and done that for 2+ years in full service, upscale restaurant management

Responsibilities

• Hire, train, manage and motivate a crew of pros to consistently serve up amazing customer service
• Support the success of your unit by keeping our customers happy, implementing the store strategy, complying with company procedures and keeping productivity up and costs down

Skills

Specialty Coffee

Customer service

Communication skills

Accounting basics

Job description

## Specialty Coffee Manager Ross ParkApply: Pittsburgh, PA: Full time: Posted Today: R-877753## **Job Description**As the manager of a unit, you’ll play many roles — you’ll be a coach, a mentor, a customer experience guru and a business driver.**A day in the life...*** Complete a comprehensive Manager in Training program that covers all the ins and outs of running a successful unit* Hire, train, manage and motivate a crew of pros to consistently serve up amazing customer service* Support the success of your unit by keeping our customers happy, implementing the store strategy, complying with company procedures and keeping productivity up and costs down**You own this if you have...*** Knowledge about fresh beverages and quality food, with a keen interest in learning more* Passion for delivering exceptional customer service* Thrived in a fast-paced environment and embraced working a flexible schedule* A food handler’s card where required by local and state regulations* Solid communications skills and basic accounting skills* Specialty Coffee only: Been there and done that for 2+ years in coffee bar management* Restaurant only: Been there and done that for 2+ years in full service, upscale restaurant management **Pay Range Details**The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.$43,500.00 - $70,000.00 Annual**We’ve got you covered...**Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:* Medical/Vision, Dental, Retirement and Paid Time Away* Life Insurance and Disability* Merchandise Discount and EAP ResourcesThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\\_Overview\\_07-14\\_Full\\_Time\\_ES-US.pdf