Specialty Clinic Scheduler & Patient Care Coordinator

Citizens Health; Colby (KS); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

On-site child care

Health Savings Account

Flexible Spending Accounts

Job summary

Citizens Health is seeking a dedicated scheduler to support the CMC Specialty Clinic in Colby, KS. This full-time role involves coordinating appointments, handling patient communications, and ensuring timely delivery of required paperwork before visits.

The ideal candidate will have a high school diploma or GED, strong customer service skills, and a commitment to HIPAA confidentiality. Day shifts run Monday through Friday, with standard 8 am–5 pm hours at the clinic.

Qualifications

• High School Diploma or GED is required; medical terminology experience is a plus.
• Strong customer service skills with the ability to resolve issues.
• Ability to communicate clearly and maintain professional relationships.

Responsibilities

• Coordinate communications between patients and medical staff.
• Schedule appointments for Specialty Clinic providers.
• Mail required paperwork to patients prior to appointment.
• Answer telephones, screen calls, take messages, and provide information.
• Maintain HIPAA/PHI confidentiality and complete other duties as assigned.

Skills

Communication

Customer service

Teamwork

Initiative

Professional conduct

Education

High School Diploma/GED

Job description

Citizens Health is seeking a dedicated scheduler to support the CMC Specialty Clinic in Colby, KS. This full-time role involves coordinating appointments, handling patient communications, and ensuring timely delivery of required paperwork before visits.

The ideal candidate will have a high school diploma or GED, strong customer service skills, and a commitment to HIPAA confidentiality. Day shifts run Monday through Friday, with standard 8 am–5 pm hours at the clinic.