Specialty Clinic Scheduler

Citizens Health; Colby (KS); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

On-site child care

Health Savings Account

Flexible Spending Accounts

Job summary

Citizens Health is seeking a dedicated scheduler to support the CMC Specialty Clinic in Colby, KS. This full-time role involves coordinating appointments, handling patient communications, and ensuring timely delivery of required paperwork before visits.

The ideal candidate will have a high school diploma or GED, strong customer service skills, and a commitment to HIPAA confidentiality. Day shifts run Monday through Friday, with standard 8 am–5 pm hours at the clinic.

Qualifications

• High School Diploma or GED is required; medical terminology experience is a plus.
• Strong customer service skills with the ability to resolve issues.
• Ability to communicate clearly and maintain professional relationships.

Responsibilities

• Coordinate communications between patients and medical staff.
• Schedule appointments for Specialty Clinic providers.
• Mail required paperwork to patients prior to appointment.
• Answer telephones, screen calls, take messages, and provide information.
• Maintain HIPAA/PHI confidentiality and complete other duties as assigned.

Skills

Communication

Customer service

Teamwork

Initiative

Professional conduct

Education

High School Diploma/GED

Job description

Citizens Health is recruiting a scheduler to work full-time at the CMC Specialty Clinic.

Our Mission

Enhancing the lives of those we serve.

About Us

Citizens Health is a community based, private, not-for-profit organization. It is comprisedof:

• Citizens Medical Center - a 25 bed critical access hospital
• Family Center for Health Care - an outpatient ruralhealth clinic
• PrairieSenior - a skilled nursing facility
• Citizens Clubhouse - an onsite childcare center that cares for children 6 weeks to school age for our workforce
• Citizens Medical Equipment - our durable medical equipmentbusiness
• Palace Drug Store - our outpatient pharmacy

We strive to be progressive, dependable and knowledgeable, while providing compassionate, evidence-based care to the residents of northwest Kansas.

Location

100 E College Ave, Colby, Kansas

Position Information

Schedules appointments for Specialty Clinic providers.

Responsible to the Specialty Clinic Manager

Days

Monday through Friday

Hours

8 am to 5 pm

Pay Range

Dependent upon experience.

What you’ll do

• Coordinate communications between patients and medical staff
• Schedule appointments for Specialty Clinic providers
• Mail required paperwork to patients prior to appointment
• Answers telephones, screens, takes messages, and provides necessary information
• Strict adherence to HIPAA, PHI, and confidentiality
• Complete other duties as assigned

What you bring to the table

• Required - High School Diploma/GED Preferred - Medical terminology and 2 years related clerical experience in health care setting
• Customer and personal service to include meeting needs, assess and resolve issues, meet quality standards for services, and evaluate satisfaction
• Ability to maintain good working relationship with all personnel
• Ability to communicate clearly

To be successful within our organization you will need to

• Self-starter who takes initiative, is open minded and a team player
• Maintain a positive attitude with good energy
• Create a positive, supportive working atmosphere
• Display integrity and accountability
• Accept and respond to constructive criticism and suggestions and strives for self-improvement
• Adhere to organization policies and procedures
• Arrive at work on time and when scheduled
• Demonstrate flexibility, initiative and ingenuity in performing job tasks
• Demonstrate professional conduct and maintains professional appearance
• Demonstrate behavior that reflects the image of the institution
• Knowledge of common safety hazards and precautions to establish a safe work environment

Typical Working Conditions

Requires sitting at a desk while answering the telephone, placing phone calls and scheduling appointments on a computer.

Available Benefits

• Medical, dental and vision insurance available
• Pre-Tax and Roth Contributions
  • Automatic 6% salary deferral upon employment
  • Regular and matching contributions after one-year and 1,000 hours worked
• Provides Life, Accidental Death and Dismemberment Insurance
  • Full-time coverage - equal to two times employees annual income
  • Part-time coverage - one-time annual income
• Differential and Certification Pay
  • Eligible employees receive shift, weekend and holiday differential pay
• Other Benefits
  • On-site child care services
  • Funeral leave
  • Health Savings Account
  • Dependent, Medical and Limited Purpose Flexible Spending Accounts
  • The Standard Group Insurance
  • Discounted membership rate for MASA
  • Many More!

Citizens Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or discharge history, or any other characteristic protected by law.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for CMCI to hire me. If I am hired, I understand that either CMCI or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of CMCI has the authority to make any assurance to the contrary.

Citizens Medical Center, Inc. implements a Drug Free Workplace Program. Drug testing is required of applicants in accordance with relevant laws.

If you needassistancetocompletethis application or during any phase of the application, interview, or employment process, please notify the Human Resources Department [phone], or visittheiroffice located at 100 E. College Drive in the Annex building. Every reasonable effort will be made to accommodate your needs in a timely manner.