Specialized Testing Proctor & IT Support (PT)

College of DuPage; Glen Ellyn, Northern (IL, KY); Hybrid; USD 23,000 - 32,000; Part time

Job summary

College of DuPage in Glen Ellyn, IL, seeks a part-time Specialized Testing Assistant to proctor high-stakes tests, assist examinees, and coordinate with IT and testing staff. The role includes setting up remote placement testing, maintaining eligibility with testing agencies, and supporting staff with monitoring equipment.

Qualifications include a high school diploma (bachelor's preferred) and at least one year of customer service experience, with strong English writing and communication skills.

Qualifications

• One year customer service experience required.
• Proficiency in Microsoft Office products required.
• Excellent writing and oral communication skills required.
• Proficient use of the English language required.
• Excellent customer service experience in the field of educational or academic testing preferred.
• Advanced computer skills preferred.

Responsibilities

• Proctor high-stakes and group tests and assist examinees.
• Provide immediate tech support for examinees.
• Maintain proctor eligibility with testing companies and governmental agencies.
• Collaborate with COD IT Department regarding maintenance and technical issues.
• Assist in training staff to utilize monitoring equipment.
• Assist supervisor in processing and tracking proctored exams.
• Set up remote placement testing for distance students.

Skills

Customer service

MS Office

Writing skills

Oral communication

English proficiency

Computer skills

Education

High School diploma

Bachelor's degree

Job description

College of DuPage in Glen Ellyn, IL, seeks a part-time Specialized Testing Assistant to proctor high-stakes tests, assist examinees, and coordinate with IT and testing staff. The role includes setting up remote placement testing, maintaining eligibility with testing agencies, and supporting staff with monitoring equipment.

Qualifications include a high school diploma (bachelor's preferred) and at least one year of customer service experience, with strong English writing and communication skills.