Specialist, Vessel Closeout SYM

Ocean Network Express North America; Rutherford (NJ); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Hybrid work schedule

Medical, dental, vision benefits

401K plan

Job summary

Ocean Network Express North America is seeking a Specialist, Vessel Closeout SYM to manage the Vessel Closeout process, reconcile port pairs, and ensure containers meet export requirements. The role involves cross-functional collaboration with Operations and Commercial teams, responding to customer inquiries, and tracking shipments via rail and customs reporting.

The position supports a hybrid work model with 3 days in the office weekly and requires a Bachelor's degree (preferred) with at least

Qualifications

• Bachelor's degree preferred.
• Minimum of 2 years of function-related experience (preferred).
• Hybrid work model with 3 days in the office weekly.
• Strong cross-functional collaboration and data-driven problem solving.
• Excellent verbal and written communication skills.

Responsibilities

• Reconcile port pairs with terminals to ensure containers are loaded onto vessels with export requirements.
• Track containers within rail websites to facilitate advancing, rolling, and reducing shipments.
• Submit reports to US Customs and coordinate with Operations and Commercial teams.
• Respond to routine and non-routine customer inquiries and provide solutions.
• Monitor shipper documentation for vessel loading and communicate findings.

Skills

Cross-functional collaboration

Analytical skills

Communication skills

Multitasking

Education

Bachelor's degree preferred

Job description

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Ocean Network Express

Specialist, Vessel Closeout SYM

Custom Field 1: USA - New Jersey

Salary Range: 50,000 to 65,000

Location

This position will follow a hybrid work-from-home/office model with at least three days in the office weekly

Role Summary

This position is responsible for the successful execution of the Vessel Closeout (VCO) process. The specialist will efficiently reconcile port pairs with terminals to ensure that intended containers are loaded onto vessels with all necessary export requirements. Additionally, the role provides expertise on non-standard vessel closeout issues to both internal and external parties, researches and responds to routine and non-routine customer inquiries, and recommends solutions for specialized challenges. Responsibilities also include tracking containers within rail websites to facilitate advancing, rolling, and reducing shipments, and submitting reports to US Customs. The incumbent will track and trace shipper documentation required for vessel loading, collaborate cross-functionally with Operations and Commercial teams, and report directly to the Supervisor of Vessel Close Out, SYM.

Additional Responsibilities

Strong knowledge of reefer, Dangerous Goods (DG), breakbulk shipments, and over-dimensional cargo

Familiarity with export rail processes and procedures

Solid understanding of U.S. Customs requirements and compliance

Strong data-driven analytical and problem-solving skills

Flexibility to work varied hours and shifts as operationally required

Proven ability to be an accountable, reliable, and collaborative team member

Core Required Skills and Competencies

Strong cross-functional collaboration skills

Proactive approach to continuous process improvement

Excellent multitasking capabilities with the ability to prioritize workflows effectively

Exceptional verbal and written communication skills

High accuracy in data analysis and reporting

Strong cognitive flexibility and mental agility

Function Specific Skills

Applies sound judgment, established procedures, and domain knowledge to daily decision-making

Ability to remain calm, make clear and reasoned decisions under pressure, and adapt to a fluid environment

Responds to internal and external customers in a clear, accurate, timely, and professional manner

Exceptional attention to detail and high accuracy

Strong solution-oriented and proactive mindset

Commitment to fact-based decision-making

Required Minimum Years Experience

Minimum of 2 years of function-related experience (preferred)

Required Minimum Education

Bachelor's degree preferred.

Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At Ocean Network Express, we strive toward high-level results for all our employees and pride ourselves on identifying opportunities for internal movement and advancement of proven talent. If you’re interested in a career in the global transportation industry and are looking for growth and advancement opportunities, we encourage you to apply. We enjoy meeting candidates who are persistent in their own professional development.

ONE NA follows a hybrid work schedule requiring employees to work 3 days in the office (i.e. Tuesday, Wednesday, Thursday) and 2 days remote each week.

Salary commensurate with experience means your pay will be directly proportional to your background, skills, and qualifications.

What we offer:

Opportunities available with hybrid working arrangements

Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan

About Ocean Network Express (ONE)

Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world’s sixth-largest container carrier with a fleet size of approximately 1.91 million TEU. Operating more than 240 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier Alliance, a global ocean carrier consortium.