Specialist - Strategic Account

CSS; Butte (MT); On-site; USD 55,000 - 75,000; Full time

Job summary

CSS is seeking a Specialist - Strategic Accounts to support strategic customer relationships under long-term contracts. You'll provide sales support, material sourcing, supply chain management, and expediting with a consultative approach.

You will work with supplier partners to maintain service levels and identify process improvements to enhance efficiency while prioritizing relationships to deliver solutions.

Qualifications

• Bachelor's degree preferred.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Strong self-motivation and time management skills.
• Effective written and verbal communication abilities.
• Sourcing and RFQ experience.
• Industry product knowledge.

Responsibilities

• Act as a key contact for customers, suppliers and operations to manage order entry and fulfillment.
• Expedite material to meet contractual obligations and customer requirements.
• Maintain reporting for internal and customer needs.
• Source alternative products to maintain delivery schedules or stock.
• Coordinate customer requests with operations to ensure delivery and packaging requirements.
• Communicate changes in promise dates, material, delivery, or defects with customers.

Skills

Self motivation

Time management

Organizational skills

Written & verbal communication

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

As a Specialist - Strategic Accounts, you will support strategic customer relationships that are part of significant, long-term contractual agreements by providing services to our customers including sales support, material sourcing, supply chain management and expediting. You will work with supplier partners to maintain service levels and best sourcing practices. You will identify opportunities for process improvement to enhance efficiency and support customer goals while prioritizing relationships to provide solutions with a consultative service approach/framework.

Responsibilities:

• Act as a key point of contact for customers, suppliers and our operations team to manage order entry and fulfillment
• Expedite material to meet contractual obligations and customer requirements
• Maintain reporting for internal and customer requirements
• Source alternate products as needed to maintain delivery schedules or stock requirements
• Coordinate customer requests with operations team to ensure delivery and packaging requirements are met
• Communicate promise date, material, delivery changes, manufacturer defects, etc. changes with customer

Qualifications:

• Bachelors Degree is preferred
• Experience in Microsoft Office – Excel, Outlook, Word
• Self motivated, time management and organizational skills
• Demonstrated effectiveness in both written and verbal communication
• Prior experience with sourcing and RFQs
• Industry product knowledge
• Ability to travel 0-25%

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