Specialist Scheduling

Tennessee Quality Care; Martin (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life AD&D

Disability

401k with company match

Paid holidays

Tuition Reimbursement

Employee Referral Program

Merit Increases

Work-life balance

Job summary

Tennessee Quality Care in Martin, TN is seeking a Full Time Home Health Scheduling Specialist to join our compassionate team. You will confirm patient appointments, manage schedules for patients and care providers, and deliver timely reminders to ensure care continuity and patient satisfaction.

Ideal candidates have a high school diploma, 2+ years in a medical setting, MS Office proficiency, and strong team collaboration skills; bilingual Spanish is a plus and a college degree is welcome.

Qualifications

• High school diploma required.
• College degree a plus.
• Bilingual in Spanish is a plus.
• Experience in a high volume medical office environment required.
• Scheduling patients and patient testing preparation experience in a physician office preferred.
• Computer proficiency MS Office.

Responsibilities

• Confirms patient appointments and performs reminder calls.
• Manages schedules for patients and care providers.
• Tracks and reports scheduling metrics to management.
• Answers incoming calls and provides exceptional customer service.
• Maintains patient records in billing/scheduling systems and hard copy when indicated.
• Completes patient scheduling forms and correspondence.
• Provides additional billing and customer service support.
• Maintains confidentiality due to access to sensitive information.
• Maintains regular attendance and flexibility to meet department needs.

Skills

MS Office

Team collaboration

Medical scheduling

Patient communication

Spanish (bilingual)

Scheduling systems

Adaptability

Education

High school diploma

College degree

Job description

Transform Lives as a Full Time Home Health Scheduling Specialist Martin TN

Make a real difference in your community. Tennessee Quality Care is looking for a compassionate Scheduling Specialist to join our Home Health team. Bring your skills to patients homes and help them recover, manage chronic illness and maintain independence. We offer Great culture and team atmosphere.

Comprehensive benefits

• medical
• dental
• vision
• life AD&D
• disability
• 401k retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs
• Worklife balance

What Youll Do

• Confirms patient appointments and perform patient reminder calls according to client guidelines
• Manages client and care providers schedules efficiently
• Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management
• Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors
• Maintains patient records in billing scheduling system formats and in hard copy when indicated
• Completes patient schedules forms and all correspondence
• Provides additional billing and customer service support
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular predictable consistent attendance and is flexible to meet the needs of the department

Qualifications

• High school diploma required
• College degree a plus
• Bilingual in Spanish is a plus
• Experience in a high volume medical office environment required
• Scheduling patients and patient testing preparation experience in a physician office preferred
• Computer Proficiency MS Office
• Ability to work well with others in a professional manner in a team oriented environment
• 2 years in a medical setting preferred
• Ready to Make a Difference