Home Health Scheduling Specialist — Make a Real Impact

Tennessee Quality Care; Martin (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life AD&D

Disability

401k with company match

Paid holidays

Tuition Reimbursement

Employee Referral Program

Merit Increases

Work-life balance

Job summary

Tennessee Quality Care in Martin, TN is seeking a Full Time Home Health Scheduling Specialist to join our compassionate team. You will confirm patient appointments, manage schedules for patients and care providers, and deliver timely reminders to ensure care continuity and patient satisfaction.

Ideal candidates have a high school diploma, 2+ years in a medical setting, MS Office proficiency, and strong team collaboration skills; bilingual Spanish is a plus and a college degree is welcome.

Qualifications

• High school diploma required.
• College degree a plus.
• Bilingual in Spanish is a plus.
• Experience in a high volume medical office environment required.
• Scheduling patients and patient testing preparation experience in a physician office preferred.
• Computer proficiency MS Office.

Responsibilities

• Confirms patient appointments and performs reminder calls.
• Manages schedules for patients and care providers.
• Tracks and reports scheduling metrics to management.
• Answers incoming calls and provides exceptional customer service.
• Maintains patient records in billing/scheduling systems and hard copy when indicated.
• Completes patient scheduling forms and correspondence.
• Provides additional billing and customer service support.
• Maintains confidentiality due to access to sensitive information.
• Maintains regular attendance and flexibility to meet department needs.

Skills

MS Office

Team collaboration

Medical scheduling

Patient communication

Spanish (bilingual)

Scheduling systems

Adaptability

Education

High school diploma

College degree

Job description

Tennessee Quality Care in Martin, TN is seeking a Full Time Home Health Scheduling Specialist to join our compassionate team. You will confirm patient appointments, manage schedules for patients and care providers, and deliver timely reminders to ensure care continuity and patient satisfaction.

Ideal candidates have a high school diploma, 2+ years in a medical setting, MS Office proficiency, and strong team collaboration skills; bilingual Spanish is a plus and a college degree is welcome.