Scheduling Specialist

addus; Memphis (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Pay

Mon–Fri Schedule

Comprehensive Benefits

401(k) with Match

PTO & Holidays

Career Growth

Work-Life Balance

Job summary

Tennessee Quality Care in Bartlett, TN is seeking a Scheduling Specialist to join our Home Health team. You will confirm patient appointments, coordinate schedules for patients and clinicians, and ensure accurate records in scheduling and billing systems.

The role offers a Monday–Friday schedule with competitive pay, comprehensive benefits, and opportunities for growth. A high school diploma and experience in medical offices are preferred; Spanish bilingual candidates are a plus.

Qualifications

• Two years of experience in a medical office or healthcare setting.
• Experience in a high-volume medical office environment.
• Patient scheduling experience in a physician’s office or healthcare setting preferred.
• Proficiency with Microsoft Office and computer applications.
• Bilingual Spanish is a plus.
• Strong organizational, communication, and multitasking skills.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Confirm patient appointments and reminder calls.
• Coordinate and manage patient and clinician schedules.
• Track daily scheduling metrics and report trends to leadership.
• Answer incoming calls with excellent service to patients, clinicians, and visitors.
• Maintain accurate patient records in scheduling and billing systems.
• Complete scheduling documentation, forms and correspondence.
• Provide administrative, billing, and customer service support as needed.
• Protect HIPAA confidential information and maintain HIPAA compliance.
• Maintain dependable attendance to support department needs.

Skills

Organizational skills

Communication skills

Multitasking

Microsoft Office

Spanish (bilingual)

Education

High school diploma or equivalent

Job description

Scheduling Specialist – Full-Time | Home Health | Bartlett, TN

Are you an organized, customer-focused professional looking for a career with purpose? Tennessee Quality Care is seeking a Scheduling Specialist to join our Home Health team in Bartlett, TN.

Keep Care Moving. Make a Difference Every Day.

Why You’ll Love Working With Us

• Competitive Pay
• Monday–Friday Schedule
• Comprehensive Benefits Package
• 401(k) with Company Match
• Generous PTO & Paid Holidays
• Supportive, Team-Oriented Culture
• Work-Life Balance
• Opportunities for Career Growth

At Tennessee Quality Care, you’re more than an employee—you’re a valued member of a team dedicated to improving lives throughout the community.

What We Offer

• Medical, Dental, Vision, Life & Disability Insurance (effective the first of the month)
• 401(k) Retirement Plan with Generous Company Match
• Generous Paid Time Off
• Paid Holidays
• Tuition Reimbursement
• Employee Referral Bonus Program
• Merit-Based Increases
• Employee Discount Programs
• Positive, Collaborative Work Environment

What You’ll Do

• Confirm patient appointments and complete reminder calls according to company guidelines.
• Coordinate and manage patient and clinician schedules efficiently.
• Track daily scheduling metrics and communicate scheduling trends to leadership.
• Answer incoming calls while providing exceptional customer service to patients, clinicians, and visitors.
• Maintain accurate patient records within scheduling and billing systems.
• Complete scheduling documentation, forms, and correspondence.
• Provide administrative, billing, and customer service support as needed.
• Protect confidential patient information and maintain HIPAA compliance.
• Maintain dependable attendance while supporting the changing needs of the department.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Minimum of two (2) years of experience in a medical office or healthcare setting preferred.
• Experience in a high-volume medical office environment required.
• Patient scheduling experience in a physician’s office or healthcare setting preferred.
• Bilingual (Spanish) is a plus.
• Proficiency with Microsoft Office and general computer applications.
• Strong organizational, communication, and multitasking skills.
• Ability to work collaboratively in a fast-paced, team-oriented environment.

Ready to Make an Impact?

Join a team where your organizational skills help deliver exceptional patient care every day.