Specialist, Sales Development

CNX; United States; Remote; USD 9,600 - 14,000; Full time

Job summary

CNX is seeking a Specialist, Sales Development in Makati City to drive outbound prospecting and qualification of leads. You will engage customers, articulate product value, and manage CRM data to support sales targets.

The role focuses on high-volume calling, learning product details, and collaborating with Sales and Marketing to achieve market development goals. This is a full-time on-site position in the Philippines.

Qualifications

• 2+ years of experience in customer service or sales.
• Experience in high-volume calling.
• Experience learning new technology and data.
• Familiarity with MS Office programs and CRM systems (e.g. Salesforce).

Responsibilities

• Follow outbound contact schedule to reach targeted potential customers identified through prospecting.
• Assess and prioritize leads from sales, trials, partners and other sources.
• Qualify the BANT (budget, authority, need and timeline) of leads.
• Help Sales and Marketing reach Market Development related goals.
• Help identify the best solutions for customers and how to implement those solutions.
• Foster trust between customers and clients.
• Maintain the customer management system (CRM) to ensure all relevant data is captured.

Skills

Customer service

Sales experience

High-volume calling

Problem solving

Learning new technology

MS Office

Tools

Salesforce.com

MS Office

Job description

Job Title:

Specialist, Sales Development

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

You Will:

• Follow outbound contact schedule to reach targeted potential customers identified through prospecting
• Assess and prioritize leads from sales, trials, partners and other sources
• Qualify the BANT (budget, authority, need and timeline) of leads
• Help Sales and Marketing reach Market Development related goals
• Help identify the best solutions for customers and how to implement those solutions
• Foster trust between customers and clients
• Reach mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured

You have:

• 2+ years of experience working in a customer service or sales capacity
• Prior success in achievement of personal and team sales quota/goals
• Experience in high-volume calling
• Experience learning new technology and data
• Problem solving skills
• Experience learning new technology
• Prior knowledge of MS Office programs
• Experience working with Salesforce.com or similar CRM
• Experience or willingness to work from home

Location:

PHL Makati City - SLC

Language Requirements:

Time Type:

Full time