B2B Post Sales

Tech Sales Jobs; Salt Lake City (UT); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Tech Sales Jobs is seeking a B2B Post Sales professional to manage renewals and service sales across a dedicated territory. You will drive revenue through proactive outreach, maintain robust CRM data, and collaborate with teammates to ensure customer satisfaction.

The role emphasizes high-volume outreach, accurate forecasting, and a strong product/tech understanding to address customer needs and drive renewals. Remote-work potential may apply based on client requirements.

Qualifications

• 2+ years of experience in customer service or sales.
• Experience meeting personal and team sales quotas.
• Experience in high-volume calling.
• Ability to learn new technology and data quickly.
• Strong problem solving skills.
• Excellent knowledge of MS Office.
• Experience with Salesforce.com or similar CRM.
• Willingness to work from home.

Responsibilities

• Sell renewals and services within your territory and identify up-sell opportunities.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Demonstrate product knowledge and technical understanding to assess client needs.
• Address customer concerns and roadblocks to improve satisfaction and product usage.
• Manage competitive pressures and objections to retain or win customers.
• Handle a high volume of outbound calls and emails daily.
• Collaborate with team and management to deliver a professional customer experience.
• Maintain CRM with all relevant customer data.
• Engage in sales motions including lead qualification, conversion, health checks, and contract renewals.

Skills

Customer service

Sales experience

Quota attainment

High-volume calling

CRM (Salesforce)

MS Office

Work from home

Tools

Salesforce

Job description

B2B Post Sales

Location: PHL Makati City - SLC

Time Type: Full time

Job Description

Job Title: B2B Post Sales

You Have:

• 2+ years of experience working in a customer service or sales capacity
• Prior success in achievement of personal and team sales quota/goals
• Experience in high-volume calling
• Experience learning new technology and data
• Problem solving skills
• Excellent knowledge of MS Office programs
• Experience working with Salesforce.com or similar CRM
• Experience or willingness to work from home

You will:

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities.
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.

Language Requirements:

Time Type: Full time

Location: PHL Makati City - SLC