Specialist, Customer Acquisition - Bilingual

CNX; United States; Remote; USD 3,800 - 9,000; Full time

Job summary

CNX is seeking a Specialist, Customer Acquisition - Bilingual to drive sales and renew contracts. The role emphasizes outbound engagement, accurate forecasting, and strong product knowledge to meet client requirements.

You will work with a team and report to a Sales Manager, maintaining CRM data and providing a professional experience across interactions with customers and prospects. English and Spanish are required.

Qualifications

• 6+ months B2B sales experience or 1+ year in B2C sales.
• English level B2 minimum.
• Experience with Cold Calling.
• Experience with Salesforce.com or similar CRM.
• Record of meeting or exceeding sales quotas.
• Experience learning new technology and data.
• Proficient with MS Office programs.
• Willingness to work from home.

Responsibilities

• Provide accurate weekly/monthly/quarterly sales forecasts.
• Demonstrate product knowledge to assess client requirements.
• Address customer concerns to improve satisfaction and product usage.
• Manage competitive pressures and handle objections to retain or win customers.
• Handle a high volume of outbound calls/emails daily.
• Collaborate with team and Sales Manager to deliver professional customer experiences.
• Maintain CRM data accuracy and completeness.
• Lead qualification, lead conversion, health checks, and contract renewals.

Skills

B2B sales

Cold calling

High-volume calling

MS Office

English B2

Problem solving

Remote work willing

Tools

Salesforce CRM

Job description

Job Title:

Specialist, Customer Acquisition - Bilingual

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

You Will:

• Provide accurate weekly/ monthly/ quarterly sales forecast


• Mastery of product knowledge and technical understanding of services to assess client requirements


• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage


• Manage external competitive pressures and handle objections to retain customers or win new customers


• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound


• Work with your team and management to provide a professional experience during all interactions with customers and prospects


• Maintain the customer management system (CRM) to ensure all relevant data is captured


• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts


• Work with a team and report directly to a Sales Manager

You Have:

• 6+ Months of experience working in B2B Sales (Business to Business) or 1+ Years in sales B2C (Business to Customer)


• English Level B2 minimum


• Experience with Cold Calling


• Experience working with Salesforce.com or similar CRM


• Prior success in achievement of personal and team sales quota/goals


• Experience in high-volume calling


• Experience learning new technology and data


• Problem solving skills


• Excellent knowledge of MS Office programs


• Experience or willingness to work from home

Location:

COL Bogota - Cra. 15 #77-50

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time2026-05-18