Specialist-Registration I

Indiana University Health; West Lafayette (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) retirement plan

Tuition reimbursement

Employee Assistance Program

Wellness program rewards

Job summary

Indiana University Health in West Lafayette is seeking a Patient Access Specialist to greet patients, verify information, and guide them through the registration process. Responsibilities include collecting insurance details, scheduling appointments, explaining charges, and entering data into hospital systems while maintaining accuracy and courtesy.

Prior experience in a healthcare setting is preferred, and basic MS Office skills are beneficial.

Qualifications

• High School Diploma or GED required.
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate an accurate financial and demographic record for patients to ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Communication

Interpersonal skills

Attention to detail

Education

High School Diploma or GED

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Overview

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, service with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Why Join IU Health?

As Indiana’s largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results – Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

SCHEDULE

Monday-Friday

8:00am-4:30pm

• occasional weekend availability

WORK LOCATION

West Lafayette-253 Sagamore Parkway

Key Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Requirements

• High School Diploma or GED.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.

Preferred Qualifications

• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding: ICD-10; CPT coding preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

We are an equal opportunity employer.

IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.