Specialist Registration

St. Elizabeth; Lawrenceburg (IN); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Health coverage within 30 days

PTO & flexible schedules

Employer 401(k) match

Tuition reimbursement & professional开发

Job summary

St. Elizabeth Healthcare in Lawrenceburg, Indiana, is seeking a full-time Specialist Registration to support patient access and billing processes.

Responsibilities include collecting demographics, verifying insurance, estimating patient liability, and ensuring timely billing, while upholding patient confidentiality and compassionate service. Ideal candidates have strong data entry and communication skills, familiarity with EPIC and registration systems, and the ability to work collaboratively

Qualifications

• High school diploma or equivalent required.
• Experience in clerical or customer service roles preferred.
• Ability to navigate EPIC and registration systems.
• Excellent written and verbal communication.
• Maintain patient confidentiality and professionalism.

Responsibilities

• Interviews patients and/or family members to obtain accurate financial and demographic information to ensure prompt payment.
• Verifies the patient’s insurance through the online eligibility system and determines which payer to enter in the account to minimize denials.
• For outpatient exams, completes an estimate of charges to determine patient’s liability.
• For all other patients, determines financial liability from the insurance response and collects any amount due from the patient.
• Scans all required documents and obtains signatures from patients.
• Follows AIDET principles, greets and assists patients, and interacts with staff while maintaining patient confidentiality.
• Provides wheelchair assistance to patients/visitors and transports as needed.
• Cross-trains to other Registration areas and relocates as needed per patient volumes.
• Attends department meetings and adheres to policies and procedures.

Skills

Excellent customer service

Strong communication

Interpersonal skills

Data entry

Confidentiality

Education

High School Diploma or GED

Tools

EPIC

Microsoft Office

Registration systems

Job description

## Specialist RegistrationApply: Lawrenceburg, Indiana: Full time: Posted Today: JR314485**Engage with us for your next career opportunity. Right Here.****Job Type:**Regular**Scheduled Hours:**40** Why You’ll Love Working with St. Elizabeth Healthcare**At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.** Benefits That Support You**We invest in you — personally and professionally.Enjoy:- Competitive pay and comprehensive health coverage within the first 30 days.- Generous paid time off and flexible work schedules- Retirement savings with employer match- Tuition reimbursement and professional development opportunities- Wellness, mental health, and recognition programs- Career advancement through mentorship and internal mobility**Job Summary:**Performs a variety of clerical duties such as obtaining and processing information in order to identify and move the patient through the service departments and enable the organization to bill for services rendered in a timely manner Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.**Job Description:*** Interviews patients and/or family members to obtain accurate financial and demographic information to ensure prompt payment.* Verifies the patient’s insurance through the on-line eligibility system and determines which payer to enter in the account to minimize denials.* For outpatient exams, completes an estimate of charges to determine patient’s liability.* For all other patients, determines financial liability from the insurance response and collects any amount due from the patient.* Scans all requirement documents and obtains all appropriate signatures from patients.* Completes all forms required by governmental or commercial payers.* Following the AIDET principles, greets and assists patients, interacts with visitors, physician’s office staff, physicians, and other employees of the organization according to goals of the department while maintaining appropriate (need to know) patient confidentiality.* Provides wheelchair assistance to patients/visitors and transports as needed.* Cross-trains to other Registration areas to ensure efficient knowledgeable coverage as needed. Relocates to other locations as needed per patient volumes.* Takes responsibility for maintaining knowledge level after training by keeping current on procedures pertaining to each area.* Responsible for reading posted notices, memos, and emails.* Attends department meetings/huddles.* Consistently adheres to all department policies and procedures.* Including uniform requirements.* Responsible for completing annual hospital and department educational requirements.* Perform other related duties incidental to the work described herein.**Education, Credentials, Licenses:*** High School Graduate or Equivalent**Specialized Knowledge:*** Proven track record of excellent customer service skills.* Must be able to navigate through computer systems (Microsoft Office, registration systems, EPIC)* Good typing skills / data entry skills* Good interpersonal skills (work with the public)* Excellent communication skills (both written and verbal)* Maintain patient confidentiality**Kind and Length of Experience:**Previous clerical or customer service experience**FLSA Status:**Non-ExemptRight Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.