Specialist Registration

St. Elizabeth; Edgewood (KY); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Health coverage

Paid time off

Retirement match

Tuition reimbursement

Wellness programs

Career advancement

Job summary

St. Elizabeth Healthcare is seeking a Part-time Specialist Registration at our Edgewood, KY location.

The role involves interviewing patients/families to gather financial and demographic data, verifying insurance, estimating patient liabilities, and collecting payments while ensuring confidentiality and compassionate service. The position supports multiple departments, may relocate within locations as needed, and requires strong computer skills, typing, and excellent interpersonal communication.

Qualifications

• High School Graduate or Equivalent.
• Proven track record of excellent customer service.
• Able to navigate computer systems (EPIC/registration systems).
• Good typing and data entry skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Interviews patients and/or family to obtain accurate financial and demographic information.
• Verifies patient insurance through online eligibility to minimize denials.
• For outpatient exams, estimates charges to determine patient liability.
• Collects amounts due from patients after determining liability.
• Reads notices, memos and emails and attends department meetings.

Skills

Customer service

Typing

Interpersonal skills

Communication

EPIC / Registration systems

Education

High School Diploma or Equivalent

Tools

EPIC

Microsoft Office

Job description

## Specialist RegistrationApply: Edgewood, Kentucky: Part time: Posted Today: JR314212**Engage with us for your next career opportunity. Right Here.****Job Type:**Regular**Scheduled Hours:**26** Why You’ll Love Working with St. Elizabeth Healthcare**At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.** Benefits That Support You**We invest in you — personally and professionally.Enjoy:- Competitive pay and comprehensive health coverage within the first 30 days.- Generous paid time off and flexible work schedules- Retirement savings with employer match- Tuition reimbursement and professional development opportunities- Wellness, mental health, and recognition programs- Career advancement through mentorship and internal mobility**Job Summary:**Performs a variety of clerical duties such as obtaining and processing information in order to identify and move the patient through the service departments and enable the organization to bill for services rendered in a timely manner Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.**Job Description:*** Interviews patients and/or family members to obtain accurate financial and demographic information to ensure prompt payment.* Verifies the patient’s insurance through the on-line eligibility system and determines which payer to enter in the account to minimize denials.* For outpatient exams, completes an estimate of charges to determine patient’s liability.* For all other patients, determines financial liability from the insurance response and collects any amount due from the patient.* Scans all requirement documents and obtains all appropriate signatures from patients.* Completes all forms required by governmental or commercial payers.* Following the AIDET principles, greets and assists patients, interacts with visitors, physician’s office staff, physicians, and other employees of the organization according to goals of the department while maintaining appropriate (need to know) patient confidentiality.* Provides wheelchair assistance to patients/visitors and transports as needed.* Cross-trains to other Registration areas to ensure efficient knowledgeable coverage as needed. Relocates to other locations as needed per patient volumes.* Takes responsibility for maintaining knowledge level after training by keeping current on procedures pertaining to each area.* Responsible for reading posted notices, memos, and emails.* Attends department meetings/huddles.* Consistently adheres to all department policies and procedures.* Including uniform requirements.* Responsible for completing annual hospital and department educational requirements.* Perform other related duties incidental to the work described herein.**Education, Credentials, Licenses:*** High School Graduate or Equivalent**Specialized Knowledge:*** Proven track record of excellent customer service skills.* Must be able to navigate through computer systems (Microsoft Office, registration systems, EPIC)* Good typing skills / data entry skills* Good interpersonal skills (work with the public)* Excellent communication skills (both written and verbal)* Maintain patient confidentiality**Kind and Length of Experience:**Previous clerical or customer service experience**FLSA Status:**Non-Exempt