Specialist Registration

St. Elizabeth HealthCare; Lawrenceburg (IN); Sur place; USD 32 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health coverage

Paid time off

401(k) match

Tuition reimbursement

Wellness programs

Career advancement

Résumé du poste

St. Elizabeth Healthcare is seeking a Registration clerical professional for the Dearborn Revenue Cycle Registration team.

The role focuses on accurately collecting patient demographics, financial data, and insurance details to ensure timely billing. Responsibilities include verifying insurance, calculating patient liability, gathering signatures, and ensuring compliance with confidentiality and department policies.

Qualifications

• High School Graduate or Equivalent.
• Proven track record of excellent customer service skills.
• Must navigate computer systems (Microsoft Office, registration systems, EPIC).
• Good typing and data entry skills.
• Good interpersonal and communication abilities.
• Maintain patient confidentiality.

Responsabilités

• Interview patients and families to obtain accurate financial and demographic information.
• Verify insurance through the on-line eligibility system and determine payer.
• Estimate charges for outpatient exams to determine patient liability.
• Collect amounts due from patients based on insurance responses.
• Scan required documents and obtain signatures from patients.
• Complete forms required by governmental or commercial payers.
• Greet and assist patients per AIDET, maintain confidentiality.
• Provide wheelchair assistance and transport as needed.
• Cross-train to other Registration areas and relocate as needed.
• Attend department meetings and complete annual requirements.

Connaissances

Customer service

Interpersonal skills

Communication

Data entry

Confidentiality

Microsoft Office

Registration systems

EPIC

Formation

High School Diploma or equivalent

Outils

Microsoft Office

EPIC

Description du poste

600 Wilson Creek Rd Lawrenceburg, Indiana

Engage with us for your next career opportunity. Right Here.

Job Type:

Regular

Engage with us for your next career opportunity. Right Here.

Job Type:

Regular

Scheduled Hours:

40Why You’ll Love Working with St. Elizabeth Healthcare

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.

Benefits That Support You

• - Competitive pay and comprehensive health coverage within the first 30 days.
• - Generous paid time off and flexible work schedules
• - Retirement savings with employer match
• - Tuition reimbursement and professional development opportunities
• - Wellness, mental health, and recognition programs
• - Career advancement through mentorship and internal mobility

Job Summary:

Performs a variety of clerical duties such as obtaining and processing information in order to identify and move the patient through the service departments and enable the organization to bill for services rendered in a timely manner
Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Job Description:

10:00pm to 6:30am

2 holidays per year required.

• Interviews patients and/or family members to obtain accurate financial and demographic information to ensure prompt payment.
• Verifies the patient’s insurance through the on-line eligibility system and determines which payer to enter in the account to minimize denials.
• For outpatient exams, completes an estimate of charges to determine patient’s liability.
• For all other patients, determines financial liability from the insurance response and collects any amount due from the patient.
• Scans all requirement documents and obtains all appropriate signatures from patients.
• Completes all forms required by governmental or commercial payers.
• Following the AIDET principles, greets and assists patients, interacts with visitors, physician’s office staff, physicians, and other employees of the organization according to goals of the department while maintaining appropriate (need to know) patient confidentiality.
• Provides wheelchair assistance to patients/visitors and transports as needed.
• Cross-trains to other Registration areas to ensure efficient knowledgeable coverage as needed. Relocates to other locations as needed per patient volumes.
• Takes responsibility for maintaining knowledge level after training by keeping current on procedures pertaining to each area.
• Responsible for reading posted notices, memos, and emails.
• Attends department meetings/huddles.
• Consistently adheres to all department policies and procedures.
• Including uniform requirements.
• Responsible for completing annual hospital and department educational requirements.
• Perform other related duties incidental to the work described herein.

Education, Credentials, Licenses:

• High School Graduate or Equivalent

Specialized Knowledge:

• Proven track record of excellent customer service skills.
• Must be able to navigate through computer systems (Microsoft Office, registration systems, EPIC)
• Good typing skills / data entry skills
• Good interpersonal skills (work with the public)
• Excellent communication skills (both written and verbal)
• Maintain patient confidentiality

Kind and Length of Experience:

Previous clerical or customer service experience

FLSA Status:

Non-Exempt

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.

Award Winning Care. Life Changing Careers. | St. Elizabeth Healthcare

Ref. Number
JR314485
Job Category
Administrative and Business Professionals
Job Type
Registration
Department
Dearborn Revenue Cycle Registration
Shift
3rd Shift
Hours
40 hours