Specialist, Payment Services

The J.M. Smucker Co.; Orrville (OH); Híbrido; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

The J.M. Smucker Co. in Orrville, OH is seeking a Specialist, Payment Services to support corporate payments, expense reimbursements, and accounts payable activities.

You will ensure transactions are processed accurately and on time while delivering professional service to employees and maintaining policy compliance. In this role you will handle credit card administration, expense report reviews, and reconciliation of expenses.

Formación

• High School diploma or GED is required.
• 1+ year of Accounts Payable or related payment services experience.
• Proficiency in MS Excel and Oracle ERP.
• Excellent written and verbal communication; strong organization skills.
• Customer service orientation with accuracy under deadlines.
• Ability to work effectively in a team and handle changing deadlines.
• Desire to understand the full purchase-to-pay process at a transactional level.

Responsabilidades

• Support corporate credit card administration, including account closures and issue resolution.
• Provide timely, professional support for employee credit card and expense reimbursement inquiries.
• Audit and approve employee expense reports and review payments for compliant documentation.
• Prepare and verify centrally billed card expenses and reconcile issuer statements.
• Monitor balances owed, coordinate repayments, and process employee checks and reclassifications.
• Resolve expense transaction integration errors to ensure accurate AP processing.
• Support daily supply chain financing activities and verify invoices with banking partner.
• Assist with annual 1099 tax reporting and corrections.

Conocimientos

MS Excel

Oracle ERP

Communication skills

Attention to detail

Customer service

Teamwork

Prioritization

Educación

High School diploma or GED

Associates or Bachelor's Degree

Descripción del empleo

Your Opportunity as the Specialist, Payment Services

Support key payment operations, including corporate credit card administration, employee expense reimbursements, and accounts payable activities. Ensure transactions are processed accurately and on time while providing excellent support to employees and maintaining compliance with company policies.

Location

Orrville, OH

Work Arrangements

Hybrid, 35% in office expectation

In This Role You Will

• Support corporate credit card administration, including account closures, unassigned transactions, credit holds, and issue resolution.
• Provide timely, professional support for employee credit card and expense reimbursement inquiries through shared email and voicemail channels.
• Audit and approve employee expense reports and review employee payments to ensure accurate supporting documentation and compliance with company policies.
• Prepare and verify centrally billed credit card expenses and reconcile card issuer statements with expense management system transactions.
• Monitor employee balances owed to the company, coordinate repayment and escalation, and process employee checks and related accounting reclassifications.
• Monitor and resolve expense transaction integration errors to support accurate, timely processing in the accounts payable system.
• Support daily supply chain financing activities, including submitting eligible invoices to the banking partner and verifying payment amounts and balances.
• Support annual 1099 tax reporting, including preparation, submission, and coordination of required corrections.

Minimum Requirements

What we are looking for:

• High School diploma or GED
• 1+ year of Accounts Payable or related payment services experience
• Excellent computer skills with a working knowledge of MS Excel and Oracle ERP solution
• Excellent communication skills (written/verbal), organization and interpersonal skills
• Dedicated to delivering exceptional customer service
• Proven ability to perform well and with a high degree of accuracy under deadlines
• Ability to prioritize and manage workload and changing deadlines
• Ability to work in a team oriented environment
• Desire to develop overall understanding of purchase to pay process as well as the details of the process at a transactional level

Additional skills and experience that we think would make someone successful in this role:

• Associates or Bachelor’s Degree
• Experience in credit card operations, expense report processing, or a related field

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

Stay connected with us on LinkedIn®

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.