Specialist I, Student Development

Tarrant County College; Fort Worth (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

Specialist I, Student Development at Tarrant County College – Northwest Campus, reports to the campus leader and supports clerical functions including data entry, transcript evaluation, degree planning, and graduation procedures, enabling smooth student services.

Key duties include handling transcripts, updating degree plans, maintaining records, assisting students and visitors, and supporting budget and reporting tasks as part of a team committed to service excellence.

Qualifications

• High School diploma or GED required.
• One year's working experience related to the Essential Performance Requirements.
• Associates degree preferred.
• At least one year's working experience in customer service.
• Bilingual in English and Spanish or French, verbal and written preferred.
• Skilled in excellent customer service and interpersonal relationships.

Skills

Customer service

Interpersonal communication

Computer literacy

Education

High School diploma or GED

Associate degree

Tools

Word processing

Spreadsheet

Presentation software

Job description

Title: Specialist I, Student Development

Department: NW Testing Services

Campus Location: Northwest Campus

Employee Classification: ISP - Instructional Sup

Position Type: FT - Regular

Grant Funded: No

Pay Frequency: Monthly

Compensation Details: Starting Pay - $37,900

Work Hours: Monday - Friday 8:00am - 5:00pm, Saturday 9:00am- 4:00pm during peak registration, Varies based on need.

Remote Eligible: This position is not eligible for remotework

Job Summary:

Reporting to the assigned campus leader, this role is responsiblefor providing assistance in the total clerical functions of thedepartment to include data entry, student assistance, transcriptevaluation, and degree planning and graduation procedures.

Primary Duties and Responsibilities:

Essential Performance Requirements*

• Assists in the evaluation of student transcripts


• Inputs transfer work and degree plan course substitutions in thecomputer


• Maintains student records and files


• Orders, receives and files transcripts


• Receives visitors and answers phone


• Processes time cards and keeps appropriate records


• Screens students for degree plans and advisementappointments


• Files degree plans and other official documents


• Maintains budget records and prepares reports


• Explains graduation procedures

Service Excellence

• Attends the workplace regularly, reports to work punctually, andfollows a work schedule to keep up with the demands of theworksite


• Completes all required training and professional developmentsessions sponsored through Tarrant County College (TCC)


• Supports the mission, values, goals, and principles of theCollege

Supervision

Works under the general supervision of the appropriate campusleader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of thevarious types of work that may be performed. The omission ofspecific statements of duties does not exclude them from theposition if the work is similar, related or a logical assignment tothe position. The job description does not constitute an employmentagreement between the employer and employee and is subject tochange by the employer as the needs of the employer andrequirements of the job change.

Required Minimum Qualifications:

• High School diploma or GED


• One (1) year's working experience related to the EssentialPerformance Requirements

Preferred Qualifications:

• Associates degree


• At lease one (1) year's working experience in customerservice


• Bilingual in English and Spanish or French, verbal andwritten

Knowledge, Skills and Abilities:

• Skilled in excellent customer service and interpersonalrelationships


• Skilled using computer applications and enterprise systems,including word processing, spreadsheet, and presentationsoftware

Physical Demands and Work Environment:

Physical Demands

The physical demands described here are representative of thosethat must be met by an employee to successfully perform theessential functions of this job. While performing the duties ofthis job, the employee is frequently required to sit; use hands tofinger, handle, or feel objects, tools, or controls; reach withhands and arms; and talk or hear. The employee is occasionallyrequired to stand, walk, and climb or balance. The employee mustoccasionally lift and/or move up to 10 pounds. Specific visionabilities required by this job include close vision, distancevision, color vision, peripheral vision, depth perception, and theability to adjust focus.

Work Environment

The work environment characteristics described here arerepresentative of those an employee encounters while performing theessential functions of this job. While performing the duties ofthis job, the employee occasionally works near moving mechanicalparts and is occasionally exposed to risk of electrical shock. Thenoise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential duties andresponsibilities.