Specialist - General Services

Socket.dev; Honolulu (HI); On-site; USD 38,000 - 52,000; Full time

Job summary

Central Pacific Bank is seeking a General Services Specialist to support branches and departments with service and supply requests, and to manage daily mail and shipments from the CPP Plaza Mailroom. The role collaborates with the Procurement Manager and Properties Division to ensure timely, accurate processing of orders and deliveries.

Responsibilities include handling daily mail logistics, coordinating with vendors for supplies, and conducting routine inspections of vehicles and facilities to

Qualifications

• High School Diploma or GED required.
• 1+ years of relevant work experience.
• Valid Driver's License required.

Responsibilities

• Process incoming service/maintenance or supply requests from users.
• Place orders for consumable supplies with vendors to replenish inventory.
• Sort and deliver incoming USPS, inter-office and courier mail daily to the correct departments.
• Pickup daily USPS mail from downtown post office windows and ensure timely distribution.
• Sort and distribute all incoming mail to the proper department mail receptacles.
• Perform twice-daily mail delivery/pick-up to CPP bank department spaces across floors.
• Prepare outgoing mail for CPS pickup and ensure cost center accounting.

Skills

Active listening

Oral and written communication

Action and solution oriented

Thoroughness

Customer interactions

Education

High School Diploma or GED

Job description

Position Function:

The General Services Specialist (I-Sr) is an essential part of the General Services Team that supports Central Pacific Bank's branches and departments with obtaining any service and supply requests from the appropriate supplier/vendor/service provider. Assists the Properties Division with any other tasks or duties as assigned by the Procurement Manager or Properties Division Managers.

The Specialist is also responsible for the processing and handling of the daily incoming and outgoing mail and shipments from the Central Pacific Plaza Mailroom.

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

Primary Accountabilities:

• Processes incoming KokuaNow request for any service/maintenance or supplies as submitted by respective users.
• Places orders for all consumable supplies with vendors to replenish inventory for CPP users.
• On a daily basis, ensures that all incoming USPS mail (PO Boxes 3590 & 1400) and Inter-Office mail from the Operations Center is delivered (by Security Courier Service of Hawaii) to the Central Pacific Plaza Mailroom.
• Daily morning pick-up of USPS mail addressed to Central Pacific Bank (220 S King Street, Honolulu, HI 96813) from Downtown Post Office Service Window #13 from 9:00am - 9:30am -Closed Promptly.
• Ensures that all incoming USPS / FedEx /UPS / Inter-Office mail are sorted and distributed to the respective department mail receptacles and promptly delivered and picked up on a daily basis.
• Twice daily delivery and pick-up of mail at 8am and 1pm, from CPP Bank occupied department spaces:
  • Main Branch, 2nd, 4th, 5th, 6th, 7th, 8th, 11th, 14th, 20th, 21st, and 22nd floors
• On a daily basis, ensures that all outgoing USPS mail pieces are accurately sorted, counted, bundled, and the number of pieces listed per cost center in preparation for 1:30 pm pick-up by Cardinal Presort Services (CPS) - the Bank's outgoing mail processing vendor.
• As needed, sorts and consolidates Inter-Department mail / Supplies for FedEx shipments from Mailroom to Branches and Departments not located within Central Pacific Plaza.
• On a weekly basis, responsible for the pick-up and delivery of printed CPB Collateral, Supplies, and Equipment to respective users with company van and related duties.
• Processes all incoming orders that are delivered by vendors and any invoices for payment with Controllers.
• Ensures that the CPP-3rd Friendship Suite, 5th Floor Employee Lunchroom, and Executive Offices are clean and well maintained with supplies on a routine daily or monthly schedule.
• On a weekly basis, conduct a visual inspection of CPB carpool vehicles which consists of the 2015 Nissan NV200 Van, 2019 Toyota Camry Hybrid, and the 2026 Nissan Rogue for any required service needs. And as requested, processes Request for Driver Traffic Abstract for CPB Authorized Driver Listing.
• Performs all other job-related duties as required or assigned.

Minimum Qualifications:

Education:

• High School Diploma or GED equivalency required.

Experience:

• 1+ years of relevant work experience required.
• Delivery/Inventory/Warehouse/Forklift experience preferred.

License/Certification:

• Valid Driver's License required.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.