Specialist - General Services

Central Pacific Bank; Honolulu (HI); On-site; USD 42,000 - 64,000; Full time

Job summary

Central Pacific Bank is seeking a General Services Specialist (I-Sr) to support branches with service and supply requests and to assist the Properties Division. The role includes handling the Central Pacific Plaza Mailroom operations consistent with CPP’s core values of Voyaging Spirit and Positively Ohana.

The position emphasizes processing daily mail, coordinating with vendors, and delivering items between CPP floors while maintaining inventory and office services across the campus.

Qualifications

• High School Diploma or GED required.
• 1+ year of relevant work experience required.
• Delivery/Inventory/Warehouse experience preferred.
• Valid Driver’s License required.

Responsibilities

• Process incoming KokuaNow request for services or supplies submitted by users.
• Place orders for consumable supplies with vendors to replenish inventory.
• Receive and deliver USPS and inter-office mail to the Central Pacific Plaza Mailroom.
• Pickup mail daily from Downtown Post Office Service Window #13 (9:00–9:30).
• Sort and distribute mail to department receptacles; ensure daily delivery/pickup.
• Deliver and pick up mail at CPP bank floors 8am and 1pm as required.
• Prepare outgoing mail for CPS pickup and process related invoices.
• Weekly pickup/delivery of collateral, supplies, and equipment by company van.
• Perform other duties as assigned by Management.

Education

High School Diploma or GED

1+ years of relevant work experience

Valid Driver’s License

Job description

Position Function:

The General Services Specialist (I-Sr) is an essential part of the General Services Team that supports Central Pacific Bank’s branches and departments with obtaining any service and supply requests from the appropriate supplier/vendor/service provider. Assists the Properties Division with any other tasks or duties as assigned by the Procurement Manager or Properties Division Managers.

The General Services Specialist (I-Sr) is an essential part of the General Services Team that supports Central Pacific Bank’s branches and departments with obtaining any service and supply requests from the appropriate supplier/vendor/service provider. Assists the Properties Division with any other tasks or duties as assigned by the Procurement Manager or Properties Division Managers. The Specialist is also responsible for the processing and handling of the daily incoming and outgoing mail and shipments from the Central Pacific Plaza Mailroom. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company\’s Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Orientated and Thoroughness.

Primary Accountabilities:

• Processes incoming KokuaNow request for any service/maintenance or supplies as submitted by respective users.


• Places orders for all consumable supplies with vendors to replenish inventory for CPP users.


• On a daily basis, ensures that all incoming USPS mail (PO Boxes 3590 & 1400) and Inter-Office mail from the Operations Center is delivered (by Security Courier Service of Hawaii) to the Central Pacific Plaza Mailroom.


• Daily morning pick-up of USPS mail addressed to Central Pacific Bank (220 S King Street, Honolulu, HI 96813) from Downtown Post Office Service Window #13 from 9:00am – 9:30am -Closed Promptly.


• Ensures that all incoming USPS / FedEx /UPS / Inter-Office mail are sorted and distributed to the respective department mail receptacles and promptly delivered and picked up on a daily basis.


• Twice daily delivery and pick-up of mail at 8am and 1pm, from CPP Bank occupied department spaces:


• Main Branch, 2nd, 4th, 5th, 6th, 7th, 8th, 11th, 14th, 20th, 21st, and 22nd floors


• On a daily basis, ensures that all outgoing USPS mail pieces are accurately sorted, counted, bundled, and the number of pieces listed per cost center in preparation for 1:30 pm pick-up by Cardinal Presort Services (CPS) – the Bank\'s outgoing mail processing vendor.


• As needed, sorts and consolidates Inter-Department mail / Supplies for FedEx shipments from Mailroom to Branches and Departments not located within Central Pacific Plaza.


• On a weekly basis, responsible for the pick-up and delivery of printed CPB Collateral, Supplies, and Equipment to respective users with company van and related duties.


• Processes all incoming orders that are delivered by vendors and any invoices for payment with Controllers.


• Ensures that the CPP-3rd Friendship Suite, 5th Floor Employee Lunchroom, and Executive Offices are clean and well maintained with supplies on a routine daily or monthly schedule.


• On a weekly basis, conduct a visual inspection of CPB carpool vehicles which consists of the 2015 Nissan NV200 Van, 2019 Toyota Camry Hybrid, and the 2026 Nissan Rogue for any required service needs. And as requested, processes Request for Driver Traffic Abstract for CPB Authorized Driver Listing.


• Performs all other job-related duties as required or assigned.

Minimum Qualifications:

Education:

• High School Diploma or GED equivalency required.

Experience:

• 1+ years of relevant work experience required.


• Delivery/Inventory/Warehouse/Forklift experience preferred.

License/Certification:

• Valid Driver’s License required.

Physical Requirements & Working Conditions:

• Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.


• Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.


• Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.


• Must be able to read and understand bank-related documents.


• Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.