Specialist, Cargo Operations Training

American Airlines; Fort Worth, Northern (TX, KY); Hybrid; USD 86,000 - 115,000; Full time

Benefits offered by this job

Travel Perks

Health Benefits

Wellness Programs

401(k) program

Employee discounts

Job summary

American Airlines is seeking a results-driven leader to manage and develop Cargo training teams at the Fort Worth-based Skyview facilities. You will oversee ILT and VILT programs, prioritize cargo courses, and coordinate schedules across global terminals to maintain high training standards.

The role emphasizes collaboration with Skyview 5 and 6 management, curriculum development, and strong organizational skills to ensure efficient delivery of cargo training worldwide.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years of relevant cargo operations experience.
• Experience delivering instructor-led training.

Responsibilities

• Leads, mentors, and develops Instructors for Cargo training.
• Delivers ILT, VILT and ad-hoc training across global terminals.
• Identifies and prioritizes Cargo course offerings.
• Manages instructor schedules to meet training needs.
• Collaborates with SV5/SV6 management for efficiency.
• Supports curriculum development and updates.

Skills

Leadership

Team development

Cross-functional collaboration

Organizational skills

Attention to detail

Education

Bachelor’s degree or equivalent experience

Tools

MS Project

Excel

PowerPoint

Word

SharePoint

Learning Hub

Concur

iCargo

Job description

Location:DFW Headquarters Building 8 (DFW-SV08)
Cities:Fort Worth - TX
Requisition ID:88277

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• Opportunity to lead and develop a team of Corporate Cargo Instructors and influence Cargo curriculum
• Direct oversight over the successful delivery of Instructor led training (ILT) programs and associated activities for Cargo Training at the American Airlines Skyview 5 Training Center
• This role is a part of our Ground Operations and Cargo Training team within the Airport Performance and Readiness group

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Leads, mentors, and develops Instructors, supporting their success in the role and their growth at American
• Manages the successful execution of ILT, virtual instructor-led (VILT) and other ad-hoc training delivery
• Identifies and prioritizes all Cargo course offerings
• Manages Instructor team member schedules to ensure training needs are efficiently met for all the global Cargo terminals
• Partners with Skyview 5 (SV5) and Skyview 6 (SV6) Management to ensure operational efficiency while maintaining a professional learning environment
• Ensures that station and vendor requests for in station training needs are appropriately prioritized and met
• Assists and supports department leader in a collaborative and developmental manner when applicable
• Assists in the development and updating of cargo curriculum

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in relevant field or equivalent experience/training
• 3+ years of relevant experience
• Experience with cargo operations

Preferred Qualifications- Education & Prior Job Experience

• Proven success leading teams, building effective relationships, and collaborating across a wide variety of cross functional teams and initiatives
• Proficiency in MS Suite (Project, Excel, PowerPoint, Word), SharePoint, Learning Hub, Concur and iCargo application
• Advanced verbal and written communication skills; proven ability to articulate complex requirements
• Previous airport management experience in Cargo and/or Station Operations
• Program management experience & prior experience in the field of learning and development a plus

Skills, Licenses & Certifications

• Proficiency in MS Suite (Project, Excel, PowerPoint, Word), SharePoint, Learning Hub and iCargo application
• Advanced verbal and written communication skills; proven ability to articulate complex requirements
• Proven collaboration skills working across cross functional teams
• Must have outstanding organizational and multitasking skills; must be detailed orientated
• Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
• Applicable valid driver’s license as required by local authorities, if applicable
  

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities:Fort Worth - TX
Requisition ID:88277