Analyst, Cargo Strategy

American Airlines; Fort Worth (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k) program

Other employee discounts

Job summary

American Airlines Cargo is seeking a Business Technology Analyst to drive technology strategy for cargo operations, deliver automation solutions, and support system enhancements across commercial teams.

You’ll work with Cargo departments to analyze data, improve processes, and enhance the customer experience through technology-driven improvements, while partnering on automation opportunities and data quality initiatives.

Qualifications

• Bachelor's degree or equivalent experience/training
• 3 years of experience in cargo, strategy, or innovation/emerging technology work
• Master's degree preferred

Responsibilities

• Supports the development of emerging technology strategy for cargo including: identifying, evaluating, creating implementation plans for, and monitoring the success of third-party technology within American Airlines Cargo
• Participate in the development of business cases and high-level financial analysis for emerging technology and innovation opportunities
• Collaborates on major initiatives for the division (examples include: product/service launch, new distribution channels, etc.)
• Interfaces cross-functionally with all Cargo departments to support strategy development
• Team up with other groups to perform a wide range of analytical functions related to cargo product performance using SQL and Tableau
• Maintains a nuanced opinion of current dynamics in the air cargo market
• Interfaces with external customers to better understand their needs

Skills

Analytical thinking

Strategic thinking

Communication skills

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Master's degree

Job description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

Join the Cargo Solutions Delivery team at American Airlines Cargo, where you'll play an important role in improving the technology, data, and processes that support our Commercial and Customer-Facing teams.

As a Business Technology Analyst, you will serve as a business-facing technical resource responsible for administering commercial systems, maintaining master configurations, supporting system enhancements, and delivering automation solutions that improve operational efficiency. You will partner closely with various Cargo teams to streamline workflows, improve data quality, reduce manual effort, and enhance the customer experience through technology and intelligent automation.

What You'll Do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Supports the development of emerging technology strategy for cargo including: identifying, evaluating, creating implementation plans for, and monitoring the success of third-party technology within American Airlines Cargo
• Participate in the development of business cases and high-level financial analysis for emerging technology and innovation opportunities
• Collaborates on major initiatives for the division (examples include: product/service launch, new distribution channels, etc.)
• Interfaces cross-functionally with all Cargo departments to support strategy development
• Team up with other groups to perform a wide range of analytical functions related to cargo product performance using SQL and Tableau
• Maintains a nuanced opinion of current dynamics in the air cargo market
• Interfaces with external customers to better understand their needs

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree or equivalent experience/training
• 3 years of experience in cargo, strategy, or innovation/emerging technology work

Preferred Qualifications- Education & Prior Job Experience

• Master's degree

Skills, Licenses & Certifications

• Strong analytical, strategic thinking and written and verbal communication skills
• Ability to prioritize and navigate projects among competing priorities, both within and outside one's own organization
• Ability to work collaboratively both across and outside the organization at all levels
• Self-starter who solicits input from several sources

What You'll Get

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifeâs journey? Feel free to be yourself at American.