Special Projects Manager

HappyGlobal Service; Los Angeles (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

HappyGlobal Service is seeking a strategic leader to drive business and e-commerce growth initiatives across cross-functional teams. You will translate complex problems into actionable recommendations and lead initiatives from discovery to execution.

The role emphasizes data-driven problem solving, market research, and collaboration with stakeholders in multiple regions to achieve measurable business impact.

Qualifications

• Fluent in Mandarin Chinese and English for cross-regional collaboration.
• Experience in strategy, operations, business operations or consulting.
• Experience in e-commerce, marketplace, consumer tech, or digital platforms preferred.

Responsibilities

• Develop and evaluate business and e-commerce growth strategies.
• Identify growth opportunities through data analysis, market research, and benchmarking.
• Lead strategic initiatives and cross-functional projects from problem identification through execution.
• Partner with business, operations, product, and tech teams to develop scalable solutions.
• Translate complex business problems into actionable recommendations and plans.
• Track performance and identify opportunities to improve growth and efficiency.

Skills

Strategy & operations

Management consulting

E-commerce strategy

Marketplace strategy

Data-driven problem solving

Cross-functional execution

Job description

We are looking for candidates with strong experience in business strategy, strategy & operations, management consulting, e-commerce strategy, or marketplace strategy. The ideal candidate combines structured, data-driven problem solving with the ability to drive cross-functional execution and measurable business impact.

Key Responsibilities

• Develop and evaluate business and e-commerce growth strategies
• Identify growth opportunities through data analysis, market research, and competitor benchmarking
• Lead strategic initiatives and cross-functional projects from problem identification through execution
• Partner with business, operations, product, and technology teams to develop scalable solutions
• Translate complex business problems into clear recommendations and actionable plans
• Track business performance and identify opportunities to improve growth and operational efficiency

What We’re Looking For

• Professional fluency in Mandarin Chinese and English is required to support cross-regional collaboration and communication with stakeholders in both languages
• Strong experience in strategy, strategy & operations, business operations, management consulting, or a related field
• Experience in e-commerce, marketplace, consumer technology, or digital platforms is highly preferred
• Strong analytical and structured problem-solving skills
• Demonstrated ability to lead complex, cross-functional initiatives
• Experience translating strategy into execution and measurable business results
• Demonstrated experience independently owning strategic initiatives with significant business impact

Experience with marketplace growth, category strategy, GMV, profitability, operational efficiency, or cross-border/global business operations is a plus.