Special Projects Manager – E-commerce / Marketplace

HappyGlobal Service; California (MO); On-site; USD 110,000 - 170,000; Full time

Job summary

HappyGlobal Service is seeking a strategic and analytical Special Projects Manager to support the growth of our e-commerce marketplace. You will work across strategy, operations, category management, analytics, and product teams to identify opportunities, develop initiatives, and turn strategic ideas into measurable results.

The ideal candidate combines strong analytical thinking with hands-on project execution and is comfortable working in a fast-paced, cross-functional environment.

Qualifications

• 3+ years of experience in e-commerce, marketplace, strategy, or related fields.
• Strong analytical and quantitative skills with the ability to translate data into actionable recommendations.
• Demonstrated experience managing strategic projects from planning through execution.
• Strong problem-solving and structured approach to ambiguous business challenges.
• Excellent cross-functional communication and stakeholder management.
• Ability to work independently while collaborating across functions.
• Strong business judgment and a results-oriented mindset.

Responsibilities

• Lead strategic projects to support category growth, performance, and efficiency.
• Work with cross-functional teams to define goals, develop initiatives, test approaches, and drive execution.
• Analyze performance, market trends, competitors, and customer/merchant needs to identify growth opportunities.
• Develop data-driven recommendations and business strategies for complex challenges.
• Manage projects from concept through implementation, track progress and measure impact.
• Partner with product and technology teams to build scalable marketplace solutions.
• Identify opportunities to improve processes and remove barriers to efficiency.
• Communicate findings, recommendations, and progress to stakeholders.

Skills

E-commerce strategy

Analytics

Project management

Cross-functional

Stakeholder management

Independent work

Business judgment

Job description

Special Projects Manager - E-commerce / Marketplace

Employment Type: Full-time

About the Role

We are looking for a strategic and analytical Special Projects Manager to support the growth and development of an e-commerce marketplace.

This role will work across strategy, operations, category management, analytics, and product teams to identify business opportunities, develop new initiatives, and turn strategic ideas into measurable results.

The ideal candidate combines strong analytical thinking with hands-on project execution and is comfortable working in a fast-paced, cross-functional environment.

Key Responsibilities

• Lead strategic projects that support category growth, business performance, and operational efficiency.
• Work closely with cross-functional teams to define business goals, develop initiatives, test new approaches, and drive execution.
• Analyze business performance, market trends, competitors, and customer or merchant needs to identify growth opportunities.
• Develop data-driven recommendations and business strategies to address complex business challenges.
• Manage projects from initial concept through implementation, tracking progress and measuring business impact.
• Partner with product and technology teams to develop scalable solutions and improve the overall marketplace experience.
• Identify opportunities to improve processes, remove operational barriers, and enhance business efficiency.
• Communicate findings, recommendations, and project progress to key stakeholders.

Qualifications

• 3+ years of experience in e-commerce, marketplace, strategy, business operations, category management, management consulting, or a related field.
• Strong analytical and quantitative skills, with the ability to translate data into actionable business recommendations.
• Demonstrated experience managing strategic projects from planning through execution.
• Strong problem-solving skills and a structured approach to ambiguous business challenges.
• Excellent cross-functional communication and stakeholder management skills.
• Ability to work independently while collaborating effectively with teams across business functions.
• Strong business judgment and a results-oriented mindset.

Preferred Qualifications

• Experience working in e-commerce, marketplaces, consumer businesses, or technology companies.
• Experience in category strategy, marketplace operations, growth strategy, or business planning.
• Experience in a startup or high-growth environment.
• Strong proficiency in data analysis and business performance metrics.Experience partnering with product or technology teams on business initiatives.