Special Police Officer

Children's National Medical Center; Washington (District of Columbia); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Special Police Officer to provide protective services within a healthcare environment. In this role, you will ensure the safety of patients, families, and staff while responding to emergencies and enforcing hospital policies. You will conduct security patrols, identify potential risks, and collaborate with medical professionals to enhance patient safety. This position requires a commitment to maintaining a secure environment and delivering excellent customer service. If you thrive in a dynamic setting and are passionate about safety and security, this opportunity is perfect for you.

Qualifications

• 2 years of experience as a Special Police Officer is preferred.
• Valid US Driver's license and CPR certification required.

Responsibilities

• Perform security patrols to ensure safety and security of the hospital.
• Respond to emergency situations and de-escalate disruptive behavior.

Skills

Effective oral and written communication skills

Customer service skills

Ability to handle volatile situations

Knowledge of criminal code in Washington, DC

Familiarity with Microsoft Office

Education

High School Diploma or GED

Tools

Body armor

Job description

Job Description - Special Police Officer (240003F4)

Special Police Officers (SPO's) will provide protective services for the patients, families, staff, and property of Children's National Health System (CNHS). As directed, CNHS SPO's respond to emergency situations while enforcing the established hospital policies and in accordance with the laws of the District of Columbia. Department personnel must maintain a tactful and courteous demeanor in the exercising of duties. Will perform access control using state of the art technology in order to ensure the safety of patients. Will perform security patrols of entire campus to proactively identify risks to the hospital. Frequently works with medical professionals in advancement of patient safety.

Qualifications

Minimum Education
High School Diploma or GED (Required)

Minimum Work Experience
2 years Work experience as a Special Police Officer (Preferred)

Required Skills/Knowledge
Valid US Driver's license required.
Effective oral and written communication skills.
Must be able to sit and stand for prolonged periods of time.
Must be able to climb stairs in response to emergency situations.
Must be able to wear department issued body armor.
Must be able to work outdoors if necessary.
Ability to handle volatile situations under stressful conditions.
Familiarity with Microsoft Office.
Must possess excellent customer service skills.
Knowledge of the criminal code in Washington, DC.
Experience working as an emergency responder (law enforcement, fire/rescue, military).
Knowledge of HIPAA rules and restrictions.

Required Licenses and Certifications
Special Police Officer commission from the Washington DC Metropolitan Police Department. Cardio-Pulmonary Resuscitation (CPR) (Required).

Functional Accountabilities

Safety

• Perform productive security patrols of the hospital, garage and perimeter; recognize conditions which are or will compromise the security and/or safety of the organization and take immediate action to mitigate; proactively and consistently submit work orders to correct safety/security violations discovered during patrols.
• Immediately notify supervisors of security/safety-related problems or issues.
• Take proactive measures to mitigate thefts, disturbances and other criminal incidents.
• Check to ensure that visitors and staff members are wearing proper identification badges/passes; ensure that visitors are properly identified and proactively address issues with non-compliance with visitors which are observed during patrols; adhere to departmental and hospital policies, procedures and directives as it relates to the management and processing of visitors to the hospital.
• Adhere to post orders for all fixed and patrol positions.

Emergency Response

• Ensure a timely and appropriate response for emergency situations.
• Ensure that the applicable policies, procedures and directives are followed according to the specifics of the emergency situation.
• Able to effectively de-escalate disruptive behavior.
• Able to remain in control of emotions and not take acting out behavior exhibited by others personally.

Organizational Accountabilities

Organizational Commitment/Identification

• Partner in the mission and upholds the core principles of the organization.
• Committed to diversity and recognizes value of cultural ethnic differences.
• Demonstrate personal and professional integrity.
• Maintain confidentiality at all times.

Customer Service