Special Police Officer

Children's National Medical Center; Washington (District of Columbia); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking Special Police Officers to ensure the safety of patients and staff. This role involves conducting security patrols, responding to emergencies, and maintaining a secure environment. Candidates should have effective communication skills and the ability to handle stressful situations. The position offers a chance to contribute to a vital mission in healthcare, ensuring a safe atmosphere for all. If you are dedicated to public safety and possess the required qualifications, this opportunity could be the perfect fit for you.

Qualifications

• 2 years work experience as a Special Police Officer preferred.
• Must possess a valid US Driver's license.

Responsibilities

• Perform security patrols and identify risks to the hospital.
• Respond to emergency situations and enforce hospital policies.

Skills

Effective oral and written communication skills

Customer service skills

Ability to handle volatile situations

Knowledge of criminal code in Washington, DC

Knowledge of HIPAA rules

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Description

Special Police Officers (SPO's) will provide protective services for the patients, families, staff, and property of Children's National Health System (CNHS). As directed, CNHS SPO's respond to emergency situations while enforcing the established hospital policies and in accordance with the laws of the District of Columbia. Department personnel must maintain a tactful and courteous demeanor in the exercising of duties. Will perform access control using state of the art technology to ensure the safety of patients. Will perform security patrols of the entire campus to proactively identify risks to the hospital. Frequently works with medical professionals to advance patient safety.

Qualifications

Minimum Education
High School Diploma or GED (Required)

Minimum Work Experience
2 years Work experience as a Special Police Officer (Preferred)

Required Skills/Knowledge
Valid US Driver's license required.
Effective oral and written communication skills.
Must be able to sit and stand for prolonged periods.
Must be able to climb stairs in response to emergency situations.
Must be able to wear department issued body armor.
Must be able to work outdoors if necessary.
Ability to handle volatile situations under stressful conditions.
Familiarity with Microsoft Office.
Must possess excellent customer service skills.
Knowledge of the criminal code in Washington, DC.
Experience working as an emergency responder (law enforcement, fire/rescue, military).
Knowledge of HIPAA rules and restrictions.

Required Licenses and Certifications
Special Police Officer commission from the Washington DC Metropolitan Police Department.
Cardio-Pulmonary Resuscitation (CPR) (Required).

Functional Accountabilities

Safety

• Perform productive security patrols of the hospital, garage, and perimeter; recognize conditions which are or will compromise the security and/or safety of the organization and take immediate action to mitigate; proactively and consistently submit work orders to correct safety/security violations discovered during patrols.

• Immediately notify supervisors of security/safety-related problems or issues.

• Take proactive measures to mitigate thefts, disturbances, and other criminal incidents.

• Check to ensure that visitors and staff members are wearing proper identification badges/passes; ensure that visitors are properly identified and proactively address issues with non-compliance with visitors observed during patrols; adhere to departmental and hospital policies regarding visitor management.

• Adhere to post orders for all fixed and patrol positions.

Emergency Response

• Ensure a timely and appropriate response for emergency situations.

• Ensure that the applicable policies, procedures, and directives are followed according to the specifics of the emergency situation.

• Able to effectively de-escalate disruptive behavior.

• Able to remain in control of emotions and not take acting out behavior exhibited by others personally.

Safety

• Speak up when team members exhibit unsafe behavior or performance.

• Continuously validate and verify information needed for decision-making or documentation.

• Stop in the face of uncertainty and take time to resolve the situation.

• Demonstrate accurate, clear, and timely verbal and written communication.

• Actively promote safety for patients, families, visitors, and co-workers.

• Attend carefully to important details—practicing Stop, Think, Act, and Review to self-check behavior and performance.

Organizational Accountabilities

Organizational Commitment/Identification

• Partner in the mission and uphold the core principles of the organization.

• Committed to diversity and recognizing the value of cultural and ethnic differences.

• Demonstrate personal and professional integrity.

• Maintain confidentiality at all times.

Customer Service

• Anticipate and respond to customer needs; follow up until needs are met.

Teamwork/Communication

• Demonstrate collaborative and respectful behavior.

• Partner with all team members to achieve goals.

• Be receptive to others' ideas and opinions.

Performance Improvement/Problem-solving

• Contribute to a positive work environment.

• Demonstrate flexibility and willingness to change.

• Identify opportunities to improve clinical and administrative processes.

• Make appropriate decisions using sound judgment.

Cost Management/Financial Responsibility

• Use resources efficiently.

• Search for less costly ways of doing things.