Special Police Officer

Children's National Hospital; Washington (District of Columbia); On-site; USD 37,000 - 63,000; Full time

Job summary

An established industry player is seeking a dedicated Special Police Officer to ensure the safety and security of patients and staff. This role involves proactive patrolling, responding to emergencies, and maintaining a courteous demeanor while enforcing hospital policies. Ideal candidates will possess strong communication skills, a valid driver's license, and a commitment to customer service. Join a dynamic team where your contributions will directly impact the safety of a leading healthcare facility, making a difference in the lives of those you serve.

Qualifications

• 2 years of work experience as a Special Police Officer preferred.
• Valid US Driver's license required.

Responsibilities

• Provide protective services for patients, families, and staff.
• Perform security patrols to identify risks and ensure safety.
• Respond to emergency situations and enforce hospital policies.

Skills

Effective oral and written communication skills

Customer service skills

Knowledge of the criminal code in Washington, DC

Ability to handle volatile situations

Familiarity with Microsoft Office

Education

High School Diploma or GED

Job description

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Children's National Hospital provided pay range

This range is provided by Children's National Hospital. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$37,232.00/yr - $62,046.40/yr

Special Police Officers (SPO's) will provide protective services for the patients, families, staff, and property of Children's National Health System (CNHS). As directed, CNHS SPO's respond to emergency situations while enforcing the established hospital policies and in accordance with the laws of the District of Columbia. Department personnel must maintain a tactful and courteous demeanor in the exercising of duties. Will perform access control using state of the art technology in order to ensure the safety of patients. Will perform security patrols of entire campus to proactively identify risks to the hospital. Frequently works with medical professionals in advancement of patient safety.

Minimum Education

High School Diploma or GED (Required)

Minimum Work Experience

2 years Work experience as a Special Police Officer (Preferred)

Required Skills/Knowledge

Valid US Driver's license required.

Effective oral and written communication skills.

Must be able to sit and stand for prolonged periods of time.

Must be able to climb stairs in response to emergency situations.

Must be able to wear department issued body armor.

Must be able to work outdoors if necessary.

Ability to handle volatile situations under stressful conditions.

Familiarity with Microsoft Office.

Must possess excellent customer service skills.

Knowledge of the criminal code in Washington, DC.

Experience working as an emergency responder (law enforcement, fire/rescue, military).

Knowledge of HIPP A rules and restrictions

Required Licenses And Certifications

Special Police Officer commission from the Washington DC Metropolitan Police Department .Cardio-Pulmonary Resuscitation (CPR) (Required)

Functional Accountabilities

Safety

• Perform productive security patrols of the hospital, garage and perimeter; recognize conditions which are or will compromise the security and/or safety of the organization and take immediate action to mitigate; proactively and consistently submit work orders to correct safety/security violation discovered during patrols.
• Immediately notify supervisors of security/safety-related problems or issues.
• Take proactive measures to mitigate thefts, disturbances and other criminal incidents.
• Check to ensure that visitors and staff members are wearing proper identification badges/passes; ensure that visitors are properly identified and proactively address issues with non-compliance with visitors which are observed during patrols; adhere to departmental and hospital policies, procedures and directives as it relates to the management and processing of visitors to the hospital.
• Adhere to post orders for all fixed and patrol positions.
  
  

Emergency Response

• Ensure a timely and appropriate response for emergency situations.
• Ensure that the applicable policies, procedures and directives are followed according to the specifics of the emergency situation.
• Able to effectively de-escalate disruptive behavior.
• Able to remain in control of emotions and not take acting out behavior exhibited by others personally.
  
  

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance
• Continuously validate and verify information needed for decision making or documentation
• Stop in the face of uncertainty and takes time to resolve the situation
• Demonstrate accurate, clear and timely verbal and written communication
• Actively promote safety for patients, families, visitors and co-workers
• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
  
  

Organizational Accountabilities

Organizational Commitment/Identification

• Partner in the mission and upholds the core principles of the organization
• Committed to diversity and recognizes value of cultural ethnic differences
• Demonstrate personal and professional integrity
• Maintain confidentiality at all times
  
  

Customer Service

• Anticipate and responds to customer needs; follows up until needs are met
  
  

Teamwork/Communication

• Demonstrate collaborative and respectful behavior
• Partner with all team members to achieve goals
• Receptive to others’ ideas and opinions
  
  

Performance Improvement/Problem-solving

• Contribute to a positive work environment
• Demonstrate flexibility and willingness to change
• Identify opportunities to improve clinical and administrative processes
• Make appropriate decisions, using sound judgment
  
  

Cost Management/Financial Responsibility

• Use resources efficiently
• Search for less costly ways of doing things
  
  

Primary Location

District of Columbia-Washington

Work Locations

Shepherd Park & RDI

Job

Facilities / Security

Organization

Operations

Position Status

R (Regular)

Shift

Variable

Work Schedule

variable

Job Posting

Apr 25, 2025, 9:29:28 PM

Full-Time Salary Range

37232

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Hospitals and Health Care

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