Special Events Specialist (Caesars Palace LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 52,000 - 76,000; Full time

Job summary

Caesars Entertainment in Las Vegas is seeking a Special Events Specialist to support planning and execution of citywide promotions across Caesars Las Vegas properties. You will oversee events, promotions, and related activities to boost guest engagement and patronage, while ensuring programs meet high standards and strict guidelines.

You'll collaborate with the Regional Special Events team, coordinate multi-property projects, manage event calendars and staffing, and prepare production materials.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• One year of prior Special Events or casino marketing experience preferred.
• Ability to coordinate and execute multiple projects in a fast-paced environment.
• Strong interpersonal communication, teamwork, and problem-solving skills.
• Clerical and guest service experience required.
• Proficiency with IBM/Windows/Microsoft Office, Adobe, and PKMS.

Responsibilities

• Oversee day-to-day operations for the Citywide Special Events Department.
• Assist with coordination and execution of casino event projects.
• Create event checklists and organize each promotion/event.
• Manage citywide event on-call and temporary staff scheduling.
• Support property and marketing functions, meeting deadlines.
• Prepare production meeting decks and support meetings.
• Process purchase requisitions and invoice payments.
• Build relationships with internal departments and vendors.
• Provide friendly, confidential customer service.
• Ensure adherence to policies and attendance.

Skills

Event coordination

Customer service

Interpersonal communication

Multitasking

Problem solving

Education

High school diploma or equivalent

College degree in Marketing, Communications, Business, or related field

Tools

Microsoft Office

Adobe

PKMS systems

Job description

Job Description

The Special Events Specialist supports the Regional Special Events Senior Specialist in planning and executing citywide Special Events & Promotions across all Caesars Las Vegas properties. Overseeing assigned events, promotions, and related activities to effectively drive customer engagement and increase patronage at Caesars Entertainment and ensures all programs are delivered to a high standard, following strict guidelines to achieve the highest level of quality.

The Special Events Specialist supports the Regional Special Events Senior Specialist in planning and executing citywide Special Events & Promotions across all Caesars Las Vegas properties. Overseeing assigned events, promotions, and related activities to effectively drive customer engagement and increase patronage at Caesars Entertainment and ensures all programs are delivered to a high standard, following strict guidelines to achieve the highest level of quality.

Responsibilities

• Oversee day-to-day office operations for the Citywide Special Events Department.
• Assist the Regional Special Events Manager and Senior Specialist with coordination and execution of all casino event projects.
• Create event EAs and use established event checklists to organize and track each promotion/event.
• Manage citywide event on-call and temporary staffing, including scheduling aligned to the event calendar.
• Assist with assigned property and marketing functions, ensuring timelines and due dates are met.
• Create and distribute internal communications for assigned promotions/events.
• Compile required audit materials and ensured all events follow strict checklist, audit, and testing protocols.
• Proactively resolve guest issues, coordinating with departments as needed, and handling concerns in a timely manner.
• Prepare production meeting decks and support meeting preparation for Special Events & Promotions.
• Process to purchase requisitions and invoice payments for goods and services.
• Maintain thorough working knowledge of company and department policies, including attendance.
• Build and maintain strong relationships with internal departments and external vendors.
• Provide efficient, friendly assistance to internal and external customers.
• Maintain confidentiality of sensitive information.
• Comply with Caesars Entertainment Responsible Gaming guidelines, including annual refresher modules.

Qualifications

• Must be 21 years of age or older
• High school diploma or equivalent required; college degree in Marketing, Communications, Business, or comparable experience preferred.
• One year of prior Special Events or Casino Marketing experience preferred.
• Ability to coordinate and execute multiple projects in a fast-paced, multitasking environment.
• Professional appearance, strong team orientation, and excellent interpersonal communication, teambuilding, and problem-solving skills.
• Heavy clerical and guest service experience.
• Computer proficiency in IBM, Windows, Microsoft Office (Word, Excel, Outlook, PowerPoint), Adobe, and PKMS systems.
• Flexibility to work any day or shift, including nights and holidays.

Additional Requirements

• Ability to move throughout casino/hotel and event locations for the entire shift.
• Ability to stand and walk for long periods and work outdoors at varying temperatures, including extreme heat and humidity.
• Ability to stay aware of ongoing changes to events and promotions.
• Ability to respond calmly and effectively to high guest demand in a fast-paced environment.
• Ability to bend, stoop, crouch, kneel, twist, balance, and work at a desk.
• Ability to lift and carry up to 25 lbs.
• Ability to respond to visual and aural cues.
• Manual dexterity to operate equipment including computer, telephone, copier, fax, ten-key, printer, and videopoker/slot machines.
• Ability to work in environments containing secondhand smoke, dust, loud noises, and bright lights.

About Us

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.